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Worcestershire Health and Care NHS Trust
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About the Trust

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Our profile

Worcestershire Health and Care NHS Trust was established on 1 July 2011 to manage the vast majority of the services which were previously managed by Worcestershire Primary Care NHS Trust's Provider Arm, as well as the mental health services that were managed by Worcestershire Mental Health Partnership NHS Trust. Bringing together the range of services provided by the two organisations has offered opportunities to improve integration and partnership working which are central to the new Trust’s objectives.

The Trust serves a population of approximately 560,000 across an area of approximately 500 square miles, with a relatively high proportion of residents aged 65 and above. Major urban areas include the towns of Worcester, Bromsgrove, Kidderminster, Redditch, Evesham, and Malvern. It is in these areas that the majority of the population live. The Trust’s services are mainly commissioned by the three Clinical Commissioning Groups in Worcestershire.

What we do

We provide high quality health and care services across all stages of life. These are delivered in peoples own homes, community clinics, outpatient departments, community inpatient beds, prisons, schools and GP practices. We also provide in-reach services into acute hospitals, nursing and residential homes and social care settings.

We are the main provider of community, specialist primary care and mental health services to the population of Worcestershire. We also provide community and specialist services over our borders. Many of our services are integrated with Worcestershire County Council and we work in partnership across the county with voluntary organisations, our commissioners and communities to deliver high quality services.

We provide our services to Worcestershire’s 560,000 residents across an area of approximately 500 square miles; supporting people to live independently at home, reducing the need for patients to go into hospital. We employ 3,290 staff and have contracts to provide a wide range of community and mental health services which are delivered through our five Service Delivery Units.

Our Service Delivery Units: 



Community Care

Providing inpatient, outpatient and community care on a locality basis to adults and older adults across Worcestershire. With five community hospitals, four older adult mental health inpatient wards, district nursing, therapists and podiatry, as well as numerous specialist services such as tissue viability, this is the Trust’s largest service delivery unit.

Service Lead - Matt Stringer Matthew.Stringer@hacw.nhs.uk



Children’s, Young People and Families

Provides paediatric and mental health services for children, young people and their families across Worcestershire.


Service Lead - Stephen Collman Stephen.Collman@hacw.nhs.uk



Specialist Primary Care
Provides sexual, dental and offender health services

Service Lead - Stephen Collman Stephen.Collman@hacw.nhs.uk



Adult Mental Health
Providing community and inpatient services to adults with Mental Health needs across Worcestershire. Community mental health services are delivered through integrated health and social care teams

Service Lead - Mark Dickens Mark.Dickens@hacw.nhs.uk



Integrated Learning Disability Service
Provides adult and children’s respite, outpatient and community contact activity for people with Learning Disabilities and their families, mainly for the population of Worcestershire. Services are delivered by locality between the North and South of the county. There are also countywide professional leads for nurses, occupational therapists, physiotherapists, social workers and speech and language therapists. 

Service Lead - Ruth Krivosic rkrivosic@worcestershire.gov.uk



Our vision (what we aspire to be) and our values (what we will believe in and how we will behave) have been developed following extensive engagement work with both staff and stakeholders.



Our vision

Our vision explains what we desire to be:

"A leading organisation that works effectively in partnership with our stakeholders to deliver high quality integrated health and care services."



Our values
 

Our values demonstrate what we believe in and how we will behave:

Courageous: Displaying integrity, loyalty and the courage to always do what is right

Ambitious: Striving to innovate and to improve through effective teamwork

Responsive: Focusing on the needs and expectations of people using our services

Empowering:
Empowering people to take control of their own health & wellbeing

Supportive: Enabling our staff to achieve their full potential and take pride in the services that they deliver



Our strategic objectives

Our strategic objectives set out what we want our organisation to achieve:

High quality services: We will provide the highest quality of care and patient experience

Improved performance and outcomes: We will continuously improve our performance and patient outcomes in all of our services

Partnership and co-operation: We will actively work in partnership across the health and social care economy for the benefit of patients and carers

Integrated services: We will integrate services to make them more accessible and effective in the interests of patients and carers

Sustainability: We will create a fit for purpose organisation that is financially viable and sustainable

Sarah Dugan

Sarah Dugan
Chief Executive

sarah.dugan@hacw.nhs.uk

01905 733674

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Sandra Brennan
Director of Quality
(Executive Lead Nurse)

sandra.brennan@hacw.nhs.uk

01905 733381

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Dr Bill Creaney
Medical Director

william.creaney@hacw.nhs.uk

01905 733845

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Jan Ditheridge
Director of Service Delivery

jan.ditheridge@hacw.nhs.uk

01905 733901

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Robert Hipwell
Company Secretary

robert.hipwell@hacw.nhs.uk

01905 681558

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Robert Mackie
Director of Finance

robert.mackie@hacw.nhs.uk

01905 733491

Sue Harris

Sue Harris
Director of Business Development

susan.harris@hacw.nhs.uk

01905 733706

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Jill Gramann
Non-executive Director

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Peter Lachecki
Non-executive Director

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Colin Phillips
Non-executive Director

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Martin Connor
Non-executive Director

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David Priestnall 
Non-executive Director

 
 
 

January 2013

Date: Wednesday 9 January 2013
Time: 9.00am
Venue: Phoenix Suite, Stourport Sports Club

May 2013

Date: Wednesday 8 May 2013 
Time: 9.30am
Venue: Committee Rooms, Ground Floor, Pershore Civic Centre

September 2013

Date: Wednesday 11 September 2013
Time: 9.30am
Venue: Conference Room, Training and Development Unit, Evesham Community Hospital

January 2014

Date: Wednesday 15 January 2014
Time: 9.30am
Venue: Phoenix Suite, Stourport Sports Club

March 2013

Date: Wednesday 13 March 2013
Time: 9.30am
Venue: Conference Room, BHI Parkside, Bromsgrove

July 2013

Date: Wednesday 10 July 2013
Time: 9.30am
Venue: Conference Room 2, BHI Parkside, Stourbridge Road, Bromsgrove

November 2013

Date: Wednesday 13 November 2013
Time: 9.30am
Venue: Council Chamber, Town Hall, Redditch

March 2014

Date: Wednesday 12 March 2014
Time: 9.30am
Venue: Kidderminster Room, County Hall, Spetchley, Worcester