The Acute Community Children’s Nursing Team (Orchard Service) are experienced children’s trained nurses who visit acutely sick children in their own home.
The aim of the service is to prevent unnecessary admission to hospital and promote early discharge.
This is achieved by the following care being provided at home:
- Assessment of sick babies, children and young people
- Providing treatment to your child
- Support and advice to parents and carers
- Education regarding management of common illnesses
- Signposting to other services needed
We work closely with Health Visitors, School Health Nurses, Midwives, Hospital Doctors and Nurses, General Practitioners, Social Care, Education and voluntary agencies. All children will have a named doctor who will remain responsible for your child’s care. If you have not been contacted by an Orchard Service community nurse within 24 hours of discharge from hospital, please contact our office appropriate to your area. Please see the Orchard Service leaflet link below.
Feedback - The Friends and Family Test
We strive to offer the best possible service and always appreciate your feedback to help us monitor and improve the service. Please use the links below or alternatively talk to any member of the team about different ways to put forward your views.
Please note there is a separate survey specifically for the Orchard Service Support for Families Team: https://www.surveymonkey.com/s/YOURFFT
If you wish to make a compliment, comment or complaint you can also contact Patient Relations Team: Patient Relations Team, Worcestershire Health and Care Trust, Shrub Hill, Worcester, WR4 9RW Tel. 01905 68157
The PDF document below contains a list of some external websites that families may find useful.
Local Authorities must publish a local offer, setting out in one place, information about provision that is available for children and young people in their area who have special educational needs (SEN) or disability. The following link provides this informaiton for Worcestershire and includes a searchable directory: www.worcestershirelocaloffer.org.uk