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Worcestershire Health and Care NHS Trust

Integrated Clinical Assessment and Treatment Service (ICATS)

The Integrated Clinical Assessment and Treatment Service (ICATS) for musculo-skeletal conditions has been set up by Worcestershire Health and Care Trust and works in collaboration with other secondary care centres including Worcestershire Royal Hospital, Royal Orthopaedic Hospital Birmingham and Gloucestershire based hospital services. 

We aim to provide a local service that will reduce the time you have to wait for an expert opinion. Our team of expert clinicians bring skills and expertise from all areas of the orthopaedic field. 

When we receive your referral our team of experts will evaluate the information given to us by your GP. This will ensure that you are seen by the most appropriate clinician. Your referral will be triaged within 48 hours and following this we will then arrange an appointment for you. If the time and venue are not convenient for you then there will be a dedicated call line for you to be able to amend your appointment. 

Your first appointment: 

On arrival please report to reception and a member of staff will collect you. 

Your initial appointment will be for a thorough assessment to determine how we can best help you. You may therefore be asked to undress to your underwear. Please bring a pair of shorts if you wish. 

Possible Outcomes 

1) Referral to physiotherapy 
2) Referral to Podiatry 
3) Specialist advice / education 
4) Joint / soft tissue injection 
5) Further diagnostic investigations 
6) Referral back to GP 
7) Referral to hospital orthopaedic department 

Should you require onward referral to an orthopaedic department you will be offered your choice of consultant team as indicated on your initial referral form from your GP 

Cancelled Appointments 

If you fail to attend an appointment and do not contact us within 48 hours we will assume you no longer require treatment, you will be discharged and your GP informed 


Evesham Community Hospital 
WR11 1JT

Pershore Hospital 
Queen Elizabeth Drive
Pershore WR10 1PS

Malvern Community Hospital 
185 Worcester Road
Malvern WR14 1EX

Prospect View 
30 Pickersleigh Road
Malvern WR14 2GP

Turnpike House Medical Centre 
37 Newtown Road
Worcester WR5 1EZ

Droitwich Medical Centre 
Ombersley Street East
Droitwich Spa WR9 8RD

Corbett Medical Practice 
36 Corbett Avenue
Droitwich Spa WR9 7BE

Service Hours

This service operates Monday to Friday from 9.00am until 5.00pm in venues across south Worcestershire with the availability of later appointments in some venues.

This is not a drop-in service, patients are seen by appointment only.

Contact us

You can contact us on: 01386 502430 for any queries regarding your appointment.