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Worcestershire Health and Care NHS Trust
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What does the primary care liaison nurse do? 

The Primary Care Liaison Nurse works in partnership with the 66 GP practices within the three clinical commissioning groups in Worcestershire. The Primary Care Liaison Nurse is an experienced learning disability practitioner who has the knowledge and skills to provide training, advice and support for Primary care staff in meeting the health needs of people with a learning disability. 

The Primary Care Liaison Nurse delivers direct advice by personally visiting the GP practice and its staff, also through e-mail and mobile phone contact. The Primary Care Liaison Nurse works in partnership with GP's and other primary care staff to plan and deliver a good quality health check using a single health check pro forma based on the Cardiff health check. The Primary Care Liaison Nurse will support the GP practices in delivering the Big Health Aim number one (My GP practice) as part of the ' My Worcestershire health plan, ' better health outcomes for people with a learning disability. 

Easy Read Report Response to the CIPOLD Report

Confidential Enquiry into the Premature Deaths of People with a Learning Disability

My Hospital Book2
Staying Healthy
LD Link Nurse Role
GP Connect Winter
Mencap button
Health Checkers Speakeasy
Patient Stories2

The Primary Care Liaison Nurse is involved in ensuring Primary care staff have access to evidence based information and reports that support the need for completion of annual health checks. Including access to the Primary Care Liaison annual report, Easy Read information and learning disability website through the NHS Worcestershire education centre. The Primary Care Liaison Nurse works in partnership with Community Learning Disability services and the Acute liaison team and attend the Health sub group which feeds to the partnership board of the Health and care NHS Trust. 

The Primary Care Liaison nurse provides, develops and delivers education and training, advice and support to the following:

  • Primary care staff
  • Care provider organisations
  • Learning disability adult and community service staff
  • Parents/carers
  • Service users
  • 1st year student nurses at Worcester university.


The Primary Care Liaison Nurse supports the link nurses in completion of their role in supporting your surgery including the completion of detailed registers to include screening initiatives. The Primary Care Liaison Nurse works in partnership to Aid development and improvement of access to primary care services. To ensure patients are offered an annual health check and attend an annual health check.Address health inequalities and prevention. Reduce avoidable hospital admission. 

How do you access the service? 

Kay Dalloway
Primary Care Liaison Nurse
Adult and Community Services
PO Box 5118
DY10 1AB
Mobile 07918748469
E-mail kdalloway@nhs.net

What you can expect? 

  • A dedicated and responsive service that will build closer links between community learning disability services and Primary care.

  • One local point of contact to educate, support and advice regarding completion of annual health checks.

  • Quick and accessible advice on all aspects of learning disability health needs to those on your GP register.

  • Advise and support primary care staff to complete quality and meaningful annual health checks.

  • Provide current evidence based information and training for Primary care staff including case discussions and teaching sessions.

  • Provide advice on health screening, access to easy read formatted information, appropriate referral for capacity assessment.

  • Raise awareness of the increased health needs for people with a learning disability, their vulnerability and the need to be vigilant in relation to safeguarding and reporting.