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Worcestershire Health and Care NHS Trust
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Reach4wellbeing banner
The Reach4Wellbeing Team is part of the Starting Well Service in Worcestershire, We promote and support emotional wellbeing for children and young people aged 5-19 years old. We are a team of 7 staff, with one case worker for each of the following areas:Wyre Forest, Redditch and Bromsgrove, Worcester and Malvern and Wychavon. We offer short-term group support programmes for those experiencing emotional difficulties, specifically anxiety, low mood and self-harm. These programmes are based on skills which research has discovered helps children and young people with these difficulties. Government recommendations promote group work as the first way to help children and young people with these issues as early as possible. Following this group work, further individual sessions can be offered if required. Reach4Wellbeing Poster
Our Aims 
  • Promote Positive Wellbeing
  • Reach Children and Young People in their Communities
  • Reduce the Stigma of Mental Health
 

What we do

Anxiety has been identified as the area of greatest need for children and young people receiving help from specialist CAMHS services in Worcestershire. Therefore to maximise our effectiveness, the Reach4Wellbeing Team will initially focus on group programmes for children and young people experiencing mild to moderate anxiety.

The group sessions are offered in schools during term time, they will be evidenced based and tailored to the needs of different age groups. For children under the age of 9 it may be beneficial to work with both children and parents.

We will start by promoting our service in the High Schools across the county with a view to providing our group programmes initially for this age group. We then plan to work with the Middle Schools in Redditch, Bromsgrove and Wychavon; for the First Schools in these areas we are looking to roll out our service in September. In the Worcester, Malvern and Wyre Forest areas we will start to work with the Primary Schools following our initial promotion work in the High Schools.    

Our future plan is to offer short-term group programmes to children and young people experiencing low mood and/or self-harm. Please check back on this website for updates as to when these will be available. 

What young people say about groups

"Realising that there are lots of other people of the same age group that have the same worries as me has really helped me to start tackling my negative thoughts"  Age 16 years

"The group helps by knowing you're not the only person who experiences worries or anxiety"  Age 15 years

“Coming to this group was great I met some lovely people and I felt so much stronger” Age 15 years

“Being in a group really helped me tackle some of the issues that were seriously affecting the way I lived” Age 12 years

“The group helped me a lot and helped me get over a bit of my anxiety. It also helped me do thing I never would” Age 14 years

“Helpful” 16 years 


What are the symptoms of anxiety?

Click here for more information. If a child or young person has moderate to severe mental health difficulties, please see GP.

Referral criteria

  • The child/young person is aged between 5 to 19 years old.
  • The child/young person lives in Worcestershire and/or attends a Worcestershire School, and/or has a Worcestershire GP
  • The child/young person will have received initial support regarding the issue(s) that you are contacting us about.
  • We ask that there is evidence of consistent support for at least 4 weeks, for example from school/college, School Health Nurse and/ or services such as Parenting and Family Support, Family Front Door, or Kooth.
  • Referrals can be made by parents/carers and professionals.
  • Young people aged 13 years and over can refer themselves. 
 
We are unable to accept referrals: 
  • If the child/young person is currently engaged in face to face counselling/therapy for their anxiety with another service other than Kooth.
  • Is currently under or is waiting to be seen by CAMHS.
  • Has a previous history of attempts to overdose or take own life (if this occurred over 12 months ago and you feel this young person is suitable for this service please contact us).
  • Is currently undergoing or awaiting assessment with the Umbrella service.
  • Has a diagnosis of conduct disorder or an Autistic Spectrum Disorder, even where the anxiety maybe felt to not be due to ASD (however this is under evaluation within the Umbrella pathway review).
  • Is currently receiving support from the Youth Offending Service. 

Information for parents, carers and young people

How to make a self-referral

To access the self-referral form please click the link Self-referral form

For Parents/Carers

If your child is aged 5 to 19 years and experiencing anxiety, parents/carers can make a referral to our service by:

  • Downloading the self-referral form
  • Completing the form
  • Print off

Send to:
Reach4Wellbeing

Isaac Maddox House
Shrub Hill Road
Worcester
WR4 9RW

For Young People

If you are aged 13 to 19 years and are experiencing anxiety you may refer yourself to the service by either following the process above (you may find it helpful to complete the form with a trusted adult) or by emailing the Reach4Wellbeing team: whcnhs.reach4wellbeing@nhs.net

To maintain confidentiality when emailing us please only include:

  • your first name
  • name of school attended
  • your contact number
  • the best days and times to contact you Monday to Friday between 8.30am and 4.30pm
  • Please do not provide details of why you are referring.

 

If you are able to print off our referral form and fill in as much as possible this would be really helpful for when we contact you to complete the telephone assessment. If not please read through the questions and consider these for when we call you. 

Please do not send us the self-referral form via email. 

Once we receive your referral: 

For Young People, Parents and Carers who sent the self-referral form through the post a member of the Reach4Wellbeing team may contact you if further information is required regarding your referral.

If you are a Young Person aged 13-19 years and emailed the Reach4Wellbeing team a member of the team will contact you within 5 working days to complete the referral form over the phone; this will take about 30 minutes. 

The Reach4Wellbeing team will discuss your referral at our weekly referral meetings to decide if our service is suitable.  Following this meeting we will inform the referrer of our decision. 

If we decide our service is not suitable we can signpost to other services (consent needed). 

If we decide our service is suitable we will arrange to contact the Young Person or Parent/Carer about the next available group/support.

Other support available

If you are a child or young person aged 11-19 years and feel that you need more immediate help and/or would like to access on-line support, please consider contacting Kooth at www.Kooth.com.

This is a free online counselling service, with qualified counsellors, which can be accessed anonymously.

You can use this service:

Monday - Friday from Midday until 10pm

Saturday - Sunday from 6pm until 10pm. 

ChatHealth is a School Health Nurse text messaging service to give young people aged 11-19 advice and support on a range of health issues, available Monday – Friday 9am until 4pm

Information for 16's and over

If you are aged 16 years and over, alternative support is available in the form of the MoodMasters courses. (The MoodMasters programme aims to provide a range of simple tools and techniques to help attendees manage life’s emotional ups and downs, more effectively, cope better with everyday stresses and worries and improve their overall quality of life). For further information Telephone: 01905 766124, email whcnhs.wellbeinghub@nhs.net or click here. 

Worcester Healthy Minds supports people, aged 16 and over, who are experiencing problems such as stress, anxiety, low mood and depression. You can self-refer via their webpage.   

Information for professionals

How to make a referral
Professionals can refer children/young people who are primarily suffering from mild to moderate anxiety to the Reach4Wellbeing team using the Professionals Referral Form. All referrals need to have consent from the child/young person, and/or family before submitting the referral
For Schools

Information about the Reach4Wellbeing service has been sent via email through Children's Services Portal to schools, this includes a copy of a referral form, please complete and return via secure communications on the children’s service portal.

For GPs

Please promote self-referral to our service by offering young people and parents/carers a copy of our service leaflet

Other Professionals

Please download and complete the Professionals Referral Form available on this page. Please return via secure communications on the Children’s Services Portal.

Once we receive your referral: 

A member of the Reach4Wellbeing team may contact the referrer if further information is required.

The Reach4Wellbeing team will discuss your referral at our weekly referral meetings to decide if our service is suitable.  Following this meeting we will inform the referrer of our decision.

If we decide our service is not suitable we can signpost to other services (consent needed).

If we decide our service is suitable we will arrange to contact the Young Person or Parent/Carer about the next available group/support.

Child protection/safeguarding

If you are concerned that a child or young person is at immediate risk please contact the police 999. If you or anyone else are concerned regarding the welfare of a child or young person, please contact the Family Front Door. Phone: 01905 822666 Monday – Friday 08:30am-4.30pm (Out of hours Emergency Duty Team) 01905 786020 or click here to visit their website. 

Contact Us

The best way to contact us is via our Reach4Wellbeing email address whcnhs.reach4wellbeing@nhs.net please email us if you have any questions or queries and a member of the Reach4Wellbeing team will be happy to help.   

Kooth link

What do I do

if my child is

unwell?  

If your child is unwell it is best if you seek medical advice or attention.

You can do this by; 

  1. Making an appointment with your GP
  2. Call NHS 111 and describe the presenting symptoms
  3. Go to your nearest accident and emergency department or,
  4. Dial 999 for an ambulance, if you’re worried that your child’s symptoms are getting worse or advised to so by NHS 111 

Useful numbers


CAMHS Single Point of Access (SPA): 01905 768 300 (Monday – Friday 9-5- professionals only) Email: WHCNHS.CAMHS-SPA@nhs.net


Childline 0800 11 11


Frank www.talktofrank.com


Mermaids (children/young people) www.mermaidsuk.org.uk


Headspace www.headspaceUK


Kidscape www.kidscape.org.uk


No panic www.nopanic.org.uk


The Glade Sexual Assault and Rape Centre (Sarc) www.theglade.org.uk


Paediatric Service Self Referral line on 0800 953 4133.


VInspired www.vInspired.com


Worcestershire Young Carers www.yss.org.uk tel 

01905 619886.


Worcestershire Wellbeing Hub 01905 766124 or email 

whcnhs.wellbeinghub@nhs.net,


Worcestershire Rape and Sexual Abuse Support Centre 01905 724514


YMCA Worcestershire www.ymca.org.uk/ymca-worcestershire


Young Minds

 www.youngminds.org.uk

Chat Health