[Skip to content]

Enter search here...
Worcestershire Health and Care NHS Trust
Reach4wellbeing banner

Welcome to the Worcestershire Reach4Wellbeing Team 

The Reach4Wellbeing Team is part of Starting Well Service in Worcestershire, we promote and support emotional wellbeing for children and young people aged 5-19 years old. We offer short-term group support programmes for those experiencing emotional difficulties, specifically anxiety, low mood and self-harm. These programmes are based on skills which research has discovered helps children and young people with these difficulties. Government recommendations promote group work as the first way to help children and young people with these issues as early as possible. Following this group work, further individual sessions can be offered if required 

Our Aims 

  • Promote Positive Wellbeing
  • Reach Children and Young People in their Communities
  • Reduce the Stigma of Mental Health


What we do? 

Anxiety has been identified as the area of greatest need for children and young people receiving help from specialist CAMHS services in Worcestershire. Therefore to maximise our effectiveness, the Reach4Wellbeing Team will initially focus on group programmes for children and young people experiencing mild to moderate anxiety.

Our future plan is to offer short-term group programmes to children and young people experiencing low mood and/or self-harm. Please check back on this website for updates as to when these will be available. 

(If you are a child or young person aged 10-25 years and feel that you need more immediate help and/or would like to access on-line support, please consider contacting Kooth www.Kooth.com. This is a free online counselling service, with qualified counsellors, which can be accessed anonymously. You can use this service Mon- Fri from midday until 10pm and Sat – Sun 6pm – 10pm). 

What are the symptoms of Anxiety? 


If a child or young person has moderate to severe mental health difficulties, please see GP.

Where do we work?

We will offer the group sessions in schools during term time.  These sessions will be evidenced based and tailored to the needs of different age groups.

Referral criteria

  • The child/young person is aged between 5 to 19 years old.
  • The child/young person lives in Worcestershire.
  • The child/young person will have received initial support regarding the issue(s) that you are contacting us about.
  • We ask that the support isa minimum of five sessions from school/college, School Health Nurse and/ or services such as Family Front Door, or Kooth.
  • Referrals can be made by parents/carers and professionals.
  • Young people aged 13 years and over can refer themselves. 


We are unable to accept referrals: 

  • If the child/young person is currently engaged in face to face counselling/therapy for their anxiety with another service other than Kooth.
  • Is currently under or is waiting to be seen by CAMHS.
  • Is currently undergoing or awaiting assessment with the Umbrella service.
  • Has a previous history of attempts to overdose or take own life (if this occurred over 12 months ago and you feel this young person is suitable for this service please contact us).
  • Has a diagnosis of conduct disorder or an Autistic Spectrum Disorder, even where the anxiety maybe felt to not be due to ASD.
  • Is currently receiving support from the Youth Offending Service. 

Information for Parents/Carers and Young People

How to make a referral

If your child is aged 5 to 19 years and experiencing anxiety, parents/carers can make a referral to our service by emailing the Reach4Wellbeing team:   whcnhs.reach4wellbeing@nhs.net

If you are aged 13 to 19 years and are experiencing anxiety you may refer yourself to the service by emailing the Reach4Wellbeing team:  whcnhs.reach4wellbeing@nhs.net

To maintain confidentiality please only include:

  • your first name
  • name of school attended
  • your contact number
  • the best times to contact you between 8.30am and 4.30pm
  • The best days to contact you.
  • Please do not provide details of why you are referring.

If you are able to print off our referral form and fill in as much as possible this would be really helpful for when we contact you to complete telephone assessment. If not please read through the questions and consider these for when we call you. Please do not send us the referral form. Example Referral Form

Once we receive your referral: 

A member of the Reach4Wellbeing team will contact you within 5 working days to complete the referral form over the phone; this will take about 20 – 30 minutes. Following telephone assessment should we both agree that the service is suitable for you we will arrange to contact you about the next available group. 

Information for Professionals and other agencies

How to make a referral

Professionals can refer children/young people who are primarily suffering from mild to moderate anxiety to the Reach4Wellbeing team using the Professionals and Agencies Referral Form.

Schools and External Agencies - Complete Professionals Referral form via Children’s Services Portal

All referrals need to have consent from the child/young person, and/or family before submitting the referral

16 and Over Information

If you are aged 16 years and over, alternative support is available in the form of the MoodMasters courses. (The MoodMasters programme aims to provide a range of simple tools and techniques to help attendees manage life’s emotional ups and downs, more effectively, cope better with everyday stresses and worries and improve their overall quality of life). For further information Telephone: 01905 766124 or email whcnhs.wellbeinghub@nhs.net Website http://www.hacw.nhs.uk/our-services/moodmaster/


Worcestershire Healthy Minds supports people, aged 16 and over, who are experiencing problems such as stress, anxiety, low mood and depression. You can self-refer via their webpagehttp://www.hacw.nhs.uk/our-services/healthy-minds/ GP's can also make this referral for you. 

In an Emergency

The Reach4Wellbeing Team is not an emergency service if you require more immediate support please consider contacting your GP, or dialling 111 or 999 in a health emergency. Support with social and behavioural issues affecting behaviour need to be directed to Family Front Door or Emergency Duty Team. (See contact details below). A&E should only be attended in a Medical Emergency.

Child Protection/Safeguarding

If you are concerned that a child or young person is at immediate risk please contact the police 999.

If you or anyone else are concerned regarding the welfare of a child or young person, please contact the Family Front Door.

Phone: 01905 822666 Monday – Friday 08:30am-4.30pm

(Out of hours Emergency Duty Team) 01905 786020

Website: www.worcestershire.gov.uk/cms/safeguarding-children.aspx

Useful Numbers

Kooth link

What do I do

if my child is


If your child is unwell it is best if you seek medical advice or attention.

You can do this by; 

  1. Making an appointment with your GP
  2. Call NHS 111 and describe the presenting symptoms
  3. Go to your nearest accident and emergency department or,
  4. Dial 999 for an ambulance, if you’re worried that your child’s symptoms are getting worse or advised to so by NHS 111 

Chat Health