Did you know...

In October, a total of 138 patients failed to attend their appointment and 3 people failed to attend for their Coil and Implant procedure If you’re unable to attend, please let the Team know so that we can offer the appointment to someone else.

Current wait times for contraceptive coils and implant fittings

As of October 2023, the current waitlist for a routine coil or implant fitting is 8 weeks to be contacted and then an appointment within 4 weeks of that.

Monkeypox

If you are a man who has sex with men and are experiencing any of the following symptoms, or think you may have Monkeypox, please do not enter the clinic:

  • Unusual spots, ulcers, or blisters and:
  • Fever
  • Swollen Glands
  • Headache
  • Muscle aches
  • Swollen penis/foreskin or anal pain

Please note, while STI testing is available from WISH or your GP, you can order a DIY testing kit from SH:24 to your home, all instructions are provided. SH:24 is a free online sexual health service, delivered in partnership with the NHS. SH:24 make it easy for people to get tested for the most common sexually transmitted infections (STIs). They provide free test kits, information and advice - 24 hours a day. It is quick, discreet and completely confidential. Visit SH24.org.uk

Our sexual health clinics

Click the clinic name to view clinic location, building photos and directions in Google Maps.

Walk-in clinics

  • Kidderminster – Every Tuesday 2pm - 5:30pm
  • Aconbury North – Every Wednesday 1pm - 6pm 
  • Arrowside — Every Thursday 9:30am - 3:30pm - Please note the upcoming changes for the Arrowside Walk-in. Thurs 23rd Nov the walk-in will be closed between 13:00-14:30

Please note there is no telephone triage on the days walk-in clinics are running.

Worcester -  Aconbury North (Worcestershire Royal Hospital) [opens in new window]

  • Address: Aconbury North, Worcester Royal Hospital Site, Newtown Road, Worcester, WR5 1JG
  • Phone: 0300 123 1731
  • Monday 8:30am-6.00pm, Tuesday 8:30am-4:00pm, Wednesday (walk-in only) 1:00pm-6:00pm, Thursday 8.30am-4:00pm, Friday 8.30am-1:30pm

Redditch -  Arrowside (located on the Alexandra Hospital site) [opens in new window]

  • Address: Arrowside, Alexandra Hospital Site Woodrow Drive, Redditch B98 7UB
  • Phone: 01527 488 588
  • Monday - 9:15am to 7pm, Wednesday, Thursday 9:15am to 4pm, Friday 9:15am to 12 noon

Kidderminster -  Kidderminster Health Centre [opens in new window]

  • Address: Kidderminster Health Centre, Bromsgrove Street, Kidderminster, DY10 1PG
  • Phone: 01562 514 512
  • Monday 9:00am-2:00pm, Tuesday walk-in 2pm - 5:30pm (no phone triage) Wednesday 9am - 2pm, Thursday 9am - 7pm

We also provide a Saturday service for under 21's. These clinics are held at various sites throughout Worcestershire on a rotating basis and are appointment only. For more information please refer to the under 21's drop down below.

Clinic Christmas opening times

Worcester -  Aconbury North (Worcestershire Royal Hospital) [opens in new window]

  • Address: Aconbury North, Worcester Royal Hospital Site, Newtown Road, Worcester, WR5 1JG
  • Phone: 0300 123 1731

Phone lines are open:

Fri. 22nd December  08:30 – 12:00
Sat. 23rd December CLOSED
Sun. 24th December CLOSED
Mon. 25th December CLOSED
Tues. 26th December CLOSED
Weds. 27th  December Walk-in:  13:00 – 16:30
Thurs. 28th December 08:30 – 15:30
Fri. 29th December  08:30 – 13:30
Sat. 30th December 09:30 – 12:30
Sun. 31st December CLOSED
Mon. 1st January CLOSED 
Tuesday 2nd January 08:30 – 16:00
Wednesday 3rd January Walk-in: 13:00 – 18:00
Thursday 4th January 08:30 –16:00
Friday 5th January 08:30 – 13:30
Saturday 6th January CLOSED

Redditch -  Arrowside (located on the Alexandra Hospital site) [opens in new window]

  • Address: Arrowside, Alexandra Hospital Site Woodrow Drive, Redditch B98 7UB
  • Phone: 01527 488 588

Phone lines are open:

Fri. 22nd December 09:15 – 12:00
Sat. 23rd December CLOSED
Sun. 24th December CLOSED
Mon. 25th December CLOSED
Tues. 26th December CLOSED
Weds. 27th  December 09:15 – 16:00
Thurs. 28th December Walk-in: 09:30 – 15:30
Fri. 29th December 09:15 – 12:00
Sat. 30th December CLOSED
Sun. 31st December CLOSED
Mon. 1st January CLOSED
Tuesday 2nd January CLOSED
Wednesday 3rd January 09:15–16:00
Thursday 4th January Walk-in: 09:30 – 15:30
Friday 5th January 09:15 – 12:00
Saturday 6th January 9:30 – 12:30

Kidderminster -  Kidderminster Health Centre [opens in new window]

  • Address: Kidderminster Health Centre, Bromsgrove Street, Kidderminster, DY10 1PG
  • Phone: 01562 514 512

Phone lines are open:

Fri. 22nd December CLOSED
Sat. 23rd December CLOSED
Sun. 24th December CLOSED
Mon. 25th December CLOSED
Tues. 26th December CLOSED
Weds. 27th  December 09:00 – 14:00
Thurs. 28th December 09:00 – 19:00
Fri. 29th December CLOSED
Sat. 30th December CLOSED
Sun. 31st December CLOSED
Mon. 1st January CLOSED
Tuesday 2nd January Walk-in: 14:00 – 17:30
Wednesday 3rd January 09:00–14:00
Thursday 4th January 09:00 – 19:00
Friday 5th January CLOSED
Saturday 6th January CLOSED

Under 21s Saturday Service

Under 21's - Saturday clinics

Please note this service is appointment only please don’t drop-in without an appointment.

To make an appointment please phone: 01905 681673 (from all areas of Worcestershire). Telephone lines are open between 9:30am and 12:30pm on Saturdays. 

You will have a telephone consultation and will be asked questions about your relationships. Please answer honestly so we can provide the most appropriate advice and support. You will be advised what to do next and directed towards a clinic if necessary.

Clinic locations

If you are struggling to attend a sexual health clinic due to school, college or travel, send a message to the SHOUTREACH team via Whatsapp - 07925893838 and they will arrange a call back within two working days (Monday - Friday) to discuss your concerns and where you can access support, advice or treatment. Please note this service is available to people aged 21 or under only. Those over this age who need of sexual health advice should contact the clinics listed further up this page. 

Venues and dates of under 21s clinics

Saturday under 21 clinics venues and dates

18th November 2023

Aconbury: Worcester

25th November 2023

Kidderminster Health Centre

2nd December 2023

Aconbury : Worcester

9th December 2023

Arrowside Redditch

16th December 2023

Aconbury : Worcester
23rd December 2023 Kidderminster Health Centre
30th December 2023 Aconbury : Worcester
6th January 2024 Arrowside Redditch
Saturday 13th January Aconbury, Worcester
Saturday 20th January Kidderminster

Saturday 27th January

 Aconbury, Worcester
Saturday  3rd February Arrowside, Redditch
Saturday 10th February Aconbury, Worcester
Saturday 17th February Kidderminster

Saturday 24th February

 Aconbury Worcester
Saturday  2nd March Arrowside, Redditch
Saturday  9th March Aconbury Worcester
Saturday 16th March Kidderminster
Saturday 23rd March Aconbury, Worcester

Saturday 30th March

 Arrowside, Redditch
Saturday  6th April Aconbury Worcester
Saturday 13th April Kidderminster
Saturday 20th April Aconbury Worcester

Saturday 27th April

 Arrowside Redditch
Saturday  4th  May Aconbury Worcester
Saturday 11th May Kidderminster
Saturday 18th  May Aconbury , Worcester

Saturday 25th  May

 Arrowside Redditch
Saturday   1st June Aconbury Worcester
Saturday   8th June Kidderminster
Saturday 15th June Aconbury Worcester
Saturday 22nd June Arrowside, Redditch

Saturday 29th June

 Aconbury Worcester
Saturday   6th July Kidderminster
Saturday 13th July Aconbury Worcester
Saturday 20th July Arrowside, Redditch

Saturday 27th July

 Aconbury , Worcester

Saturday   3rd August

 Kidderminster

Saturday 10th August

 Aconbury Worcester

Saturday 17th August 

 Arrowside, Redditch

Saturday 24th August

 Aconbury , Worcester

Saturday 31st August

 Kidderminster

Clinic FAQs

I am under 16 - do I have to tell my parents? 

No, everything you tell us remains confidential, unless you or someone else is at significant harm.  In this case we will let you know if we need to share information.

What will happen when I visit the service? 

You will complete a registration form if you are new to the service, wait in the waiting area and then when it is your turn you will be called by a nurse or doctor and taken into a clinic room.

Will you inform my GP if I visit the service? 

We do not inform GPs. If there is a requirement to contact a GP this would always be discussed with yourself first and consent gained.

What information will I need to share? 

We need to know basic information about you.  For example, which GP you are registered with, contact information and a password for your confidentiality.

This will be explained during your visit.  You will be asked personal questions about the reasons you’re attending during the consultation.

I have a disability, how can you help me? 

Do you need to know about accessibility?  Read our detailed guides on the AccessAble website. This shows you lots of details about the location of our sites and any facilities that may help to make you visit accessible for you.

Do you have a learning disability? Find out how we can help in our easy read guide. If you need help reading and/or writing reception staff will take you into a queit room to assist you. 

Sexual Health Outreach Team (for under 25yrs)

WiSH Sexual Health Outreach Nurses work with young people who cannot or are unable to access mainstream sexual health services. Find out more or make a professional referral.

Stay up to date with the team by following us on Instagram

 

Domestic Abuse

Many people will find this a challenging time. Particularly for victims who will feel increasingly isolated as they live with their abuser. Please see below for useful resources from:

the local domestic abuse helpline for Worcestershire: Women’s Aid: 0800 980 3331. Men’s advice line: 0808 801 0327