Our latest surveys

We value all patient and service user feedback, it enables us to improve our services and raise the standard of care for our patients. We also want patients to be at the heart of shaping our service to best meet their needs.  

We would be most appreciative of a few moments of your time to tell us your opinions, share your experiences and make suggestions using the surveys below.

Alternatively, please email our Community Engagement Team to provide your feedback.

If you have a compliment, complaint or suggestion that requires escalation or a response, contact our Patient Relations Team.

Friends and Family Test

We would welcome your feedback and experiences about the services that we provide to help us understand what is working well, or where improvements are needed. It's a quick and anonymous way to give your views after receiving NHS care or treatment provided by the Trust. If you have any queries please contact Naomi Seers, Patient Experience Lead - naomi.seers@nhs.net

Friends and Family Test Survey

Trust surveys

Your Views on Digital Health Promotion in Youth Mental Health

We are looking for young adults (e.g. aged 16 – 30) who are currently receiving treatment / care for a mental health condition to help with a new study.

The study is been conducted as a survey to get young people’s views on the possible uses of smartphones and health apps for helping to improve physical health.

Participants will be asked to complete a 10-15 minute survey, sharing their opinions and ideas around potential uses of technology for this purpose.

We hope to use this valuable input from participants in future, to help explore new ways of improving physical health in youth mental healthcare.

If you would like to participate, or get more information about the study, please use the link below, here:

https://redcap.link/AppSurvey2021

Please add Herefordshire and Worcestershire Health and Care NHS Trust when prompted for a Trust name. 

Minor Injuries Unit Feedback Survey

We want to understand your experience of accessing the Minor Injury Unit (MIU) service via NHS 111, and of using video and phone for MIU consultations.  The short survey below will only take a few minutes to complete, and your feedback will help us review these new approaches, and understand how they impact the patient and carer experience.

MIU Feedback

The survey is anonymous.  Your comments and suggestions are very much appreciated.  Thank you

Worcestershire Integrated Sexual Health Service - What are your experiences?

Worcestershire Integrated Sexual Health Service (WISH) provides free and confidential county-wide services. WISH are looking for feedback from patients who have accessed the service in Worcesteshire since January 2019. We are interested to hear your views on the service and all information will be kept confidential. Launch the survey

Other healthcare surveys

NEW: Young People’s Health and Emotional Wellbeing Survey - Healthwatch Worcestershire

Healthwatch Worcestershire finds out what people think about health and social care services. We use this information to tell those who run the services how they can be improved.

We want to hear the views and experiences of young people (age 13 to 19) in Worcestershire. In particular we want to hear about their health and wellbeing, the impact of Covid-19 and what young people think about online information and support for emotional wellbeing.

The survey can be completed online here https://www.surveymonkey.co.uk/r/HWW-YP

Please contact us for paper copies of the survey and prepaid reply envelopes – 01386 550264 / info@healthwatchworcestershire.co.uk

 

Healthwatch Worcestershire – Feedback on local health and social care services

Healthwatch Worcestershire provides an independent voice for people who use publicly funded health and social care services. Their role is to ensure that people’s views are listened to and fed back to service providers and commissioners in order to improve services.

Share your local experiences and feedback about local services and the impact Covid-19 and service changes have had on patients and their families.