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In a bid to make Herefordshire & Worcestershire the most supportive mental health counties in the country, Worcestershire Health and Care NHS Trust are re-launching the Now We’re Talking campaign, with the support of other health and care partners and community groups to highlight that mental health services are here for you and to urge people of all ages to seek support as soon as they need it.

Below are some of the many different support services, and we will continue to add to these are more services become available:

Community Support

Here 2 Help

Here2Help is a countywide community response to provide help and support to vulnerable people and families affected by the Covid-19 pandemic. It is led and coordinated by Worcestershire County Council, to help vulnerable households who may be self-isolating to access food and medicine – particularly where they don’t have available family, friends and neighbours to support them

How do I access this? Click here to visit the website.

 

Worcestershire Wellbeing Hub

Worcestershire Wellbeing Hub is available Monday – Friday, 9am – 5pm for anyone over the age of 16 to find community services and activities to boost wellbeing or to be signposted to more professional support if needed.

How do I access this? Click here to visit the website or call 01905 766 124

 

WISH Herefordshire

WISH is an online wellbeing information and signposting service for Herefordshire, providing details on local services; including the Talk Community Hubs, groups, activities and events across the county. 

How do I access this? Click here to visit the website.

 

Simply Limitless

Simply Limitless is a Health and Wellbeing Charity.  Our services are holistic and targeted at the social, mental and physical facets of life. We provide a range of services, including family activity sessions that encourage family interaction and development, a full range of fitness activities working with small children, adults and older adults. We provide Cognitive Behaviour Therapy and Parenting courses and are actively working to tackle loneliness and isolation in older people across the district.

How do I access this? Click here to visit the website or call 01562 751 144 Mon-Thurs (9am-3pm) or if you require support out of hours call 07988 104 213

 

Community First

Support the wellbeing of communities across Herefordshire and Worcestershire. We achieve this by helping ‘frontline’ organisations to achieve their aims, through providing advice and information and business coaching and training, helping with monitoring and evaluation, including social return on investment, supporting networks and sharing good practice.

How do I access this? Click here to visit the website or call 01684 312730

 

Evesham and Districts Mental Health Support Services (EDMHSS)

Our service users are aged 18+ years and come from all walks of life. Their issues range from anxiety, depression, schizophrenia, substance misuse, brain injuries, learning difficulties, autism and many others.

How do I access this? Click Here to visit the website

 

Herefordshire & Worcestershire Association of Carers

Herefordshire and Worcestershire Association of Carers provide an independent source of information, advice and support for unpaid adult carers in Worcestershire & Herefordshire. We provide representation for carers at a local and national level and support carers to have a voice in decisions that affect them.

How do I access this? Click here to visit the website or call 0300 012 42 72   

 

Crossroads Together - Herefordshire

Caring can be very rewarding, but also very demanding and can affect physical and mental well-being. Many carers are trying to work, study and look after other family members in addition to their caring responsibilities. We believe it is important to ensure carers are aware of support available as early as possible.

By listenining and offering a range of services and support to help carers improve their health and wellbeing including; 1:1 support, information, advice, advocacy and signposting. 

How do I access this? Click here to visit the website or call 0333 323 1990

 

Onside

Onside delivers MoodMaster programmes in Worcester and Malvern, and are currently developing an online delivery offer in light of the coronavirus outbreak. Onside also deliver a mental health peer support service in Bromsgrove, Malvern and Worcester. This service is currently being delivered via telephone by volunteer peer mentors [with lived experience].

Referrals to both these services are being made by social prescriber teams.

How do I access this? Click here to visit the website 

 

Relate

Relate is provides much needed relationship counselling services for couples, individuals and families in Herefordshire and Worcestershire, via Webcam and Telephone whilst social distancing measures are in place.

Relate is a paid for service; how much you pay towards your counselling depends on your total household income. 

How do I access this? Contact the team to discuss further call 01905 28051 or email receptionworcestershire@relate.org.uk

 

Workers Education Association

Workers’ Educational Association (WEA) is a charity dedicated to bringing high-quality, professional education into the heart of communities. With the support of nearly 3,000 volunteers, 2,000 tutors and over 10,000 members, we deliver friendly, accessible and enjoyable courses for adults from all walks of life and all courses are now being offered online during the coronavirus outbreak.

How do I access this? Click here to visit the website 

Are you feeling stressed or anxious?

Herefordshire Let’s Talk

Let’s Talk offers talking therapies to people aged 18 and over, and registered with a GP in Gloucestershire or Herefordshire, who are experiencing mild to moderate anxiety and/or depression.

Let’s Talk can access by either self-referral or a referral via GP/ Primary Health Care Professionals.

How do I access this? Click here to visit the website or call 0800 073 22 00

 

Worcestershire Healthy Minds 16+

Worcestershire Healthy Minds support people, aged 16 and over, who are experiencing problems such as stress, anxiety, low mood and depression. We are a free, confidential self-referral service offering a range of talking therapies and support including short courses, online therapies, and guided self- help. To access the service you must be aged 16 or over and registered with a GP in Worcestershire.

How do I access this? Click here to visit the website or call 0300 302 13 13

 

Self Help Guides

Our self help guides provide online support for stress, anxiety, low mood, panic and sleep problems.

How do I access this? Click here

 

Support for Children, Young People and Families

Kooth

Kooth is an online service which is available 24 hours a day, 7 days a week. The service is particularly effective for children and young people in vulnerable and hard to reach groups who may find it difficult to access traditional models of service. It is a free, safe and confidential platform.

How do I access this? Click Here to visit the website.

 

Starting Well 

The Starting Well Partnership delivers public health nursing services for children, young people and families across Worcestershire. 

There is a COVID-19 section on the site including health and well-being with lots of both national and local guidance to mental health. Also a self-referral form to request additional support from the team during coronavirus outbreak.

How do I access this? Click Here to visit the website.

 

Reach 4 Wellbeing

Promotes and supports the wellbeing of children and young people (aged 5-18) who are experiencing mild to moderate emotional difficulties and reduce the stigma of mental health. 

Parents/ Carers and professionals can refer their child/ children to the service. Young people over the age of 13 years old can refer themselves.

How do I access this? Click Here to visit the website.

 

Child and Adolescent Mental Health Services (CAMHS) 

Within our CAMHS services we have a number of different teams that assesses and treat young people with emotional, behavioural or mental health difficulties and provide support to parents/carers and professionals that work with young people. This includes children and young people with a diagnosed learning disability.

How do I access this? If you feel you may benefit from support provided by the CAMHS team, contact your GP or Click Here for CAMHS (Worcestershire) or Click Here for CAMHS (Herefordshire) to find out more.

 

Healthy Minds 16+

Worcestershire Healthy Minds support people, aged 16 and over, who are experiencing problems such as stress, anxiety, low mood and depression. We are a free, confidential service offering a range of talking therapies and support including short courses, online therapies, and guided self- help. To access the service you must be aged 16 or over and registered with a GP in Worcestershire.

How do I access this? Click Here to visit the website or call 0300 302 13 13

 

Perinatal Mental Health Teams

The Perinatal Mental Health Teams provide specialist support focused on helping women at risk of developing, or experiencing moderate to severe mental health difficulties, during pregnancy and during the year following childbirth or require pre-conceptual counselling.

How do I access this? If you feel you may benefit from support provided by the Perinatal Mental Health teams, contact your GP, Midwife or Health Visitor to arrange a referral to the team.  Click Here For the Worcestershire Team or Click Here for the Herefordshire Team

 

Worcestershire Young Carers

Worcestershire Young Carers is commissioned by Worcestershire County Council to provide assessment, signposting, one to one support and monthly youth clubs for young people with a caring role at home, aged between seven and 17, who live in Worcestershire - we also support young adult carers aged between 18 and 25. The caring role could be for a parent, a sibling or a grandparent due to illness, disability, physical or mental health difficulties or substance misuse.

How do I access this? Click Here to visit the website or call the help line 0300 012 4272

Covid19 Support

Silver Cloud

Working Silver Cloud to offer a dedicated selection of online therapy modules to help people over the age of 16 reduce stress, anxiety and increase resilience as a result of COVID-19.  

Note: you will need to enter one of the following PINs: HEREFORDSHIRE or WORCESTERSHIRE to access the modules.

How do I access this? Click here to sign up now

 

Coronavirus & Mental Wellbeing

Following the coronavirus outbreak, Worcestershire Health and Care NHS trust have created a dedicated webpage filled with lots of different resources to help people with their mental health and wellbeing throughout the pandemic.

How do I access this? Click here for further support around Covid19

 

Here 2 Help

Here2Help is a countywide community response to provide help and support to vulnerable people and families affected by the Covid-19 pandemic. It is led and coordinated by Worcestershire County Council, to help vulnerable households who may be self-isolating to access food and medicine – particularly where they don’t have available family, friends and neighbours to support them

How do I access this? Click here to visit the website

 

Specialist Support

Community Assessment and Recovery Service (CARS)

CARS provides the opportunity for us to work together during your recovery when you may need more support than is available from low level mental health services for example the Wellbeing Hub or Worcestershire Healthy Minds. The ethos of our whole service is recovery, and enabling people to access the appropriate level of support.

How do I access this? Click here for CARS North Worcestershire or Click here for CARS South Worcestershire

 

Eating Disorders Teams

We are a county wide service who accept referrals for men and women with anorexia and bulimia, from 17 and a half years of age. We deliver effective evidence based interventions to promote recovery and improved quality of life. We provide information and support for families and others involved.

Referrals are accepted from other health professionals, via Single Point of Access.

How do I access this? Click here for eating Disorders Team - Worcestershire or Click here for eating Disorders Team - Herefordshire

Urgent Help

We appreciate that changes to all our lives resulting from Covid19 is making things difficult for people and you may feel you need urgent advice to support your mental health. 

Whether you experience a sudden deterioration of an existing mental health problem or are experiencing problems for the first time, you may need immediate expert support to identify the best course of action to help you.

If you are already being supported by Mental Health Services in Herefordshire or Worcestershire, you should try and speak to your usual team before contacting the urgent helpline, unless it’s outside of core hours, a weekend or bank holiday.

If you are not currently in contact with any Mental Health Services you can phone the mental health helpline for urgent advice:

01905 681 915 (24 hrs a day 365 days a year).

The team will offer advice, support and, if required, an assessment to understand how you are feeling. When calling the number, you can expect to speak to Mental Health Advisors and/or trained Mental Health Clinicians who will be able to listen to your concerns and help make appropriate plans with you to support you.

If you are unsure what to do, staff on this number will be able to guide you to the appropriate choice.

Other options:

Call 999 or go to A&E now if:

  • Yours or someone’s life is at risk – for example, they have seriously injured themselves or taken an overdose
  • You do not feel you can keep yourself or someone else safe

Springfield Mind

Springfield Mind also offers a safe haven based in Redditch in addition to MoodMaster & Peer Support services. Normally, the safe haven offers a one to one service for an hour per person within the venue. But currently face to face support is not possible, so the safe haven is offering 1:1 phone support for individuals coming through the triage line – 01905 681915