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Worcestershire Health and Care NHS Trust


(Consultation, Advice, Support and Training)

CAST (Consultation, Advice, Support and Training) is a service that sits within Worcestershire CAMHS (Child and Adolescent Mental Health Services). We work directly with professionals who are working with young people experiencing or at risk of experiencing mental health difficulties, this can include; School Nurses, Teachers, GPs, Health Visitors, Social workers, Family support workers… but this list is not exhaustive. Any professional who is working with a young person whom they have mental health specific concerns about are welcome to contact our team. The service offers consultation, advice, support and training which can be specifically tailored to suit the professional seeking the service.

Click on the links below to find out more about the service:

About the service
How will CAST work?
CAMHS CAST Mission Statement
Referral criteria / How to refer to CAMHS CAST
Meet the team
Useful Links

About the service

CAST offers mental health specific consultation, advice, support and training for professionals who work with children and young people including:

  • Schools
  • Nurses
  • Health Visitors
  • GPs
  • Paediatric services
  • Social services
  • Voluntary sector

How will CAST work?

Senior CAMHS Clinicians will offer:

  • Consultation, Advice, Support and Training so that school staff and other professionals understand their responsibility and role in supporting the mental health of a child or young person.
  • Advice on mental Health issues that may be affecting groups of children within school e.g. self-harm.
  • A visible presence to work closely with schools and the emotional wellbeing service.
  • Close working relationship with Community Social Workers attached to school pyramids.
  • Close working relationships with Worcestershire GPs to build confidence in the CAMHS consultation service as well as raising awareness of the role of specialist CAMHS.
  • Attendance at community and school meetings to provide mental health specific advice and support to stakeholders.
  • To be a whole service champion supporting partners to develop holistic plans for a child/young person so that emotional wellbeing and mental health issues are addressed appropriately.
  • Close working relationships with Tier 3 specialist CAMHS to ensure a seamless transition into treatment for those children who need it most.
  • Close working with the paediatric service to support partners to understand the difference between mental health issues and neuro developmental issues and behavioural difficulties and develop clarity in the role of CAMHS.
  • Recommendations to other agencies about how to support the emotional and mental well-being of a child/young person by offering strategies, recommendations and possible overview via supervision and consultation of an agreed action

CAMHS CAST mission


The mission statement for CAMHS CAST is that:

  • Every school in Worcestershire will know how to contact the consultation service and who their named contact is.
  • All other stakeholders, including GPs will feel confident that they know how to contact the consultation service and that they will get advice and support to help their decision making.
  • Staff within schools and other services will be confident and clear about further actions they need to take when they have a query about a child's emotional wellbeing and mental health. This may include referring schools to the school toolkit.
  • Schools, partner agencies and stakeholders will report increased visibility of the CAMHS consultation service and report good working relationships and communication with CAMHS.
  • Reduce the number of inappropriate referrals to specialist CAMHS by raising awareness of the role of the specialist CAMH Service to all partner agencies. In turn the aim is that the referral comes from the agency with concern not via the GP who may not know or hold the mental health concern – in turn this will promote the right and timely service for those children and young people who require specialist CAMHS assessment and possible treatment
  • CAST will have a successful communications and marketing strategy whereby stakeholders understand the remit of the consultation service.

Referral criteria and

how to refer to CAMHS CAST

CAMHS CAST criteria for consultation of a named child/young person*

  • Registered GP in Worcestershire
  • Consent from parents/carer


*PLEASE NOTE, we can offer a consultation without parental consent if the professional keeps the child/young person’s details anonymous. The CAMHS CAST Practitioner will not be able to take any action following consultation due to the need for anonymity, however they will still be able to give advice. 

CAMHS CAST criteria for training:

  • Worcestershire School/GP/Organisation
  • Training not available else where
  • Must be mental health specific training
  • For staff, not for young people

Referrals for CAMHS CAST will not be processed through CAMHS Single point of access.

CAST Referral Form

For a mental health consultation please complete a Consultation Request Form and email to: whcnhs.camhscast@nhs.net  

For training requests please complete a Training request form and email it to: whcnhs.camhscast@nhs.net  

Depending on the requests across the county, it could be that CAMHS CAST would offer a county wide training which would be open to multiple schools/GPs/professionals. Please note, training requests must be specifically related to mental health.


In an emergency

CAMHS CAST does not respond to mental health emergencies and does not have an out of hour’s facility. Therefore:

In a medical emergency you should attend A+E.

Out of hours – please contact your registered GP surgeries out Of hours number,  or NHS 111.

In office hours (mon-fri 9-5pm) please contact SPA on 01905 768 300 or your GP.

For more information about mainstream CAMHS, and how to make a referral, click here

Contact us


To speak with a team member covering the north of the county please contact one of the following:

NORTH team

Amy Matthews
Claire Wilson
Hortenese Burgess-Brooks
Lauryna Meaney

Covering Bromsgrove, Redditch, Kidderminster, Bewdley, Stourport on Severn, Tenbury, Hagley and Rubery area (only if they have a Worcestershire GP)

SOUTH team:

Carlene Hill
Emily Byrne
Jayne O’Reilly

Covering Worcester City, Droitwitch, Evesham, Malvern and Tenbury Wells.

Stephanie Andrews is the Service manager and Catherine Eastwell team lead. Should you need to speak directly to Stephanie you can contact her on 01562 514549/508 and should you wish to speak with Catherine  you can contact her on 01905 843486.

Useful links

Other Services

  • Worcestershire CAMHS
  • Worcestershire Healthy Minds supports people, aged 16 and over, who are experiencing problems such as stress, anxiety, low mood and depression. 
  • Reach 4 Wellbeing is part of the Starting Well Service in Worcestershire. They promote and support emotional wellbeing for children and young people aged 5-19 years old.
  • School Health Nurses are trained to help with emotional, mental and physical issues. They offer a face-to-face high school drop in service in all secondary high schools. They can support young people with issues such as; self-harm, sexual health, relationships, bullying, healthy eating, emotional health and lifestyle choices. You can text your School Health Nurse on 07507 331750 (chat health), available Monday – Friday 9am until 4pm.
  • Family Front Door if you have any concerns about a particular child or young person and feel that they may be in need of protection or safeguarding members of the public. 

Online resources / websites

  • ChildLine | 0800 1111. Trained counsellors available 24/7 for under 19yr olds.
  • GET Self Help A range of ‘Cognitive Behavioural’ resources including leaflets and workbooks.
  • Kooth is an online counselling and emotional well-being platform for children and young people.
  • Young Minds is the Uk’s leading charity committed to improving the emotional wellbeing and mental health of Britain’s young people. The website if host to information for young people, parents and professionals.
  • Self-harm UK  is dedicated to supporting young people impacted by self-harm, providing a safe space to talk and ask questions.
  • Kidscape aims to provide children, families, carers and professionals with advice, training and practical tools to prevent bullying and protect young lives
  • Mermaid hosts information and resources for young people, parents and professionals facing issues of gender nonconformity and gender dysphoria.
  • Talk to Frank provides friendly and confidential drugs advice.



Professionals Leaflet

Information for parents


CAST Referral Form

Training request form



Meet the team

CAMHS CAST is a multidisciplinary team made up of 6 Senior CAMHS Clinicians, each responsible for a specific area ‘patch’ in Worcestershire.  We allocate the patch via school areas 

CAST Staff Pics-2
Emily Byrne
CAMHS CAST Senior Practitioner 
team pic_Lauryna
Lauryna Meaney 

Senior Practitioner

Jayne OReilly - Staff Pic
Jayne O'Reilly

CAMHS CAST Senior Practitioner

CAMHS CAST meet the team

Claire Wilson CAMHS CAST Senior Practitioner