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Worcestershire Health and Care NHS Trust
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Wellbeing hub

What is the Wellbeing Hub?

Worcestershire Wellbeing Hub is an information and signposting service for people over the age of 16 who are experiencing low mood, anxiety or stress, and feel that they would benefit from support from local community providers.  

Our Wellbeing Assistants are here to:

  • Provide information and signposting for wellbeing services provided by the voluntary sector across Worcestershire
  • Take bookings for the Community Wellbeing Programmes such as Moodmaster and Peer Support
  • Redirect people to self-help resources.


Our Wellbeing Hub staff  are not clinically trained and so if you have any other needs you should contact your current mental health professional or your GP. If your mental health issues are reaching a crisis, call 111, 999, or the Samaritans 116 123.

Who can we help?

We can help anyone in Worcestershire over the age of 16 who is experiencing low level common mental health problems which cause some disruption to everyday life.  The Worcestershire Wellbeing Hub can be contacted via self-referral, GP's or other professionals, family carers, or anyone seeking information about community wellbeing services in the county. To find out more click here


What are the benefits?

The Wellbeing Hub is the community wellbeing element of the Worcestershire Healthy Minds service providing timely access to community and voluntary sector services; working alongside the Single Point of Access as part of the Enhanced Primary Care Mental Health Service.

How can we help?

The Worcestershire Wellbeing Hub can support people experiencing low level mental health and wellbeing difficulties who feel that they would benefit from support from local community providers. The hub can also provide information about national support organisations and other health and wellbeing services. We take bookings for community wellbeing programmes such as Moodmaster and peer support.

The MoodMaster programme aims to provide a range of simple tools and techniques to help attendees manage life's emotional ups and downs more effectively, cope better with everyday stresses and worries and improve their overall quality of life. Click here to read more


What happens when you contact us?

The Hub is open Monday to Friday 9am - 5pm . When you call us one of our friendly, trained wellbeing assistants will answer your call, offering a listening ear and a range of options to support you and direct you to the most appropriate services. Our lines sometimes get busy, but we aim to respond to your call or email within 48 hours.