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Worcestershire Health and Care NHS Trust
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Our Health Visitors will be part of our new Starting Well in Worcestershire service. We will provide antenatal visits along with support throughout a child’s development up to years old.

Contact us:

If your child is under 5 years old and you need advice on issues such as feeding, behaviour or constipation, contact our telephone advisory service on:

0300 123 9551

If you need to change or make an appointment with your local Health Visitor, contact:

  • Bromsgrove Team: 01527 488320
  • Worcester West: 01905 681912
  • Malvern: 01684 612627
  • Redditch: 01527 488770
  • Wyre Forest: 01562 514637 
  • Wychavon/Droitwich: 01905 681027
  • Pershore: 01386 502012
  • Evesham: 01386 502058
  • Worcester City: 01905 681616 

What do we do? 

Antenatal visit: 28-32 weeks pregnant. A Health Visitor will help you prepare for parenthood and is someone you can talk to about how you are feeling. This visit will be offered to all first time parents and to other families if required.

10-14 days after birth. You can talk with the Health Visitor about how your new baby is settling in and you can ask questions regarding any aspect of their care. You can also talk about how you are feeling. The Health Visitor will also be able to advise on support and activities in your local area.

Six to eight weeks after the birth. You can talk to your Health Visitor about how you and your new family are doing. There will be an opportunity to talk about immunisations which start at 8 weeks and how you are feeling emotionally and physically. 

A review of your child’s development at 9-12 months. This is an opportunity to discuss your child’s general health and wellbeing. If you are interested, your health visitor can also put you in touch with local baby groups, children’s centres or activities in your area.

At 2-2½ years we assess your child's development.

2½ - 5 years - you can contact your health visitor to discuss any concerns you may have regarding your child.

0-5 years - you can contact your health visitor to discuss any health and development concerns you may have regarding your child. This can be via the numbers above, local clinics or the telephone advisory service.

As Health Visitors we aim to work with families to improve future health outcomes, and by utilising our specialist training we can provide expert information, assessment and intervention for babies, children and families including first time mothers and fathers and families with complex needs. 

Health Visitors are qualified nurses or midwives who have an additional degree or post graduate diploma in Specialist Community Public Health Nursing. They have had specialist training in child development and health promotion and can support families to prevent illness and to promote good health.

Our aim is to provide a family focused service to ensure children and families have a positive start in life. We are community based  to ensure our service continues to be accessible to all. Health Visitors will also provide support over the telephone. 

We can help with;

  • Keeping children safe and preventing accidents
  • Support with Healthier lifestyles – Smoking cessation, alcohol and substance misuse
  • An unhappy or violent relationship or family conflict
  • Immunisation/screening programmes
  • Safeguarding Children
  • General health advice and referral to appropriate services
  • Supporting with Healthy Eating

Health Visiting Compliments

Health Visitor Contact details

How can you refer to the service?

Most of our referrals come from Midwives during pregnancy or just after the baby has been born, we also receive referrals from GP’s, Hospital Maternity Units and Neonatal Units.      

Where can I see the Health Visitor?

You may see the health Visitor either in your home or one of our clinics. You will be given information on how to access these services during your first contact with the Health Visitor.

Who works for the Service?

The service is made up of the following;

  • Health Visitors
  • Nursery Nurses (NNEB)
  • Breastfeeding support workers and peer support
  • Administration support
  • Health Care Support Worker's

Who do Health Visitors work with?

We will work alongside other professionals including


Worcestershire Health Visitors work closely with the Safeguarding Children's Board and Intergrated Safeguarding Team to ensure that all Children and Young People within our area are safe and cared for.

If you or anyone else are concerned regarding the welfare of a child, please contact the Family Front Door Service:

Phone: 01905 822666

Email: SocialCare@worcestershire.gov.uk

Website: www.worcestershire.gov.uk/cms/safeguarding-children.aspx      

Useful links



What do I do

if my

baby/child is


If your baby or child is unwell it is best if you seek medical advice or attention.

You can do this by; 

  1. Making an appointment with your GP
  2. Call NHS 111 and describe the presenting symptoms
  3. Go to your nearest accident and emergency department or,
  4. Dial 999 for an ambulance, if you’re worried that your baby/child’s symptoms are getting worse or advised to so by NHS 111 


Our team usually works between 8.30 – 5pm, Monday – Friday.  

Useful Links

The healthy child programme
Transition to parenthood
Infant skin
Helping your child learn
from birth

Healthy Start Poster

Healthy Minds

Your Life Your Choice

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