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Worcestershire Health and Care NHS Trust
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How to contact us?

To contact Reach4Wellbeing please email: whcnhs.reach4wellbeing@nhs.net If you wish to make a referral please read the information below to help you decide if we are the right service for the child or young person.

The Reach4Wellbeing Team is part of the Child and Adolescent Mental Health Service (CAMHS), we promote and support emotional wellbeing for children and young people aged 5-18 years old. We are a team of 7 staff, with one case worker for each of the following areas: Wyre Forest, Redditch, Bromsgrove, Worcester, Malvern and Wychavon. We offer short-term group support programmes for those experiencing mild to moderate emotional difficulties, specifically anxiety and low mood. These programmes are based on skills which research has discovered helps children and young people with these difficulties. Government recommendations promote group work as the first way to help children and young people with these issues as early as possible. Reach4Wellbeing Poster | Reach for Wellbeing Leaflet
Our Aims 
  • Promote Positive Wellbeing
  • Reach Children and Young People in their Communities
  • Reduce the Stigma of Mental Health

What We Do

To maximise our effectiveness the Reach4Wellbeing Team focus on delivering group programmes for children and young people. The groups are held during term time and are run in schools or other local community settings. We are not always able to offer a group in the child or young person’s own school, but we will aim to offer a place in an alternative school or community setting, please note that in order for your child to receive this intervention transportation to and from the venue will be your responsibility. 

Each of the sessions is evidence based and we are able to offer the following:

• A seven week anxiety and low mood programme for young people age 13 and over

• A six week anxiety programme for older children age 9 -12 years

• A six week anxiety programme (Little Explorers) for younger children age 5 - 8 years, for this age group please note that a parent or their representative is required to attend the sessions.

Our continued future plan is to offer short-term group programmes for young people to improve their emotional regulation and resilience, please check back on this webpage for updates as to when these will be available.

What young people say about our groups

‘It is great to go it is so good you get to meet new people’ Aged 10

‘It has been amazing they really helped me get over my fears’ Aged 11

‘The groups are really fun and I love doing them and my favourites playing with the toys’ Aged 11.

‘Absolutely amazing, super supportive’ Aged 12.

‘I think that the group was helpful.  It provided coping strategies and generally helped with looking on the bright side of stressful situations’ Aged 13

‘I feel like the ladies honestly cared, they wanted to listen if I didn’t understand something they would explain in a way that we would all understand’ Aged 13

‘I think the group has helped with my anxiety, I hope for success in the future’ Aged 14

‘The different way to deal with the situation’ Aged 15

‘Helping to understand I’m not on my own’ Aged 15

What are the symptoms of anxiety?

Click here for more information. If a child or young person has moderate to severe mental health difficulties, please see GP.

Referral criteria

  • The child/young person is aged between 5 to 18 years old.
  • The child/young person lives in Worcestershire and/or attends a Worcestershire School, and/or has a Worcestershire GP
  • Referrals can be made by parents/carers and professionals.
  • Young people aged 13 years and over can refer themselves
  • The child/young person has accessed support for the emotional wellbeing/mental health issue(s) that you are contacting us about.


The Emotional Wellbeing/Mental Health Support:

  • Can be provided by, for example, groups or individual work in School/College, School Health Nurse, Kooth, Early Intervention Family Support

    Can also be work with parents and families by services such as Worcestershire Parenting, Parenting and Family Support, Family Front Door.

  • The child/young person will have received this support consistently over a minimum period of 4 weeks/sessions. 
  • Can help the child/young person to understand their anxiety or low mood.
  • Can identify that the anxiety or low mood and the presenting behaviours are not as a response to a short term situation
  • Demonstrates that there is a readiness to engage with the Reach4Wellbeing programme
We are unable to accept referrals: 
  • If the child/young person is currently engaged in face to face counselling/therapy for their anxiety with another service other than Kooth.
  • Is currently under or is waiting to be seen by CAMHS.
  • Has a previous history of attempts to overdose or take own life (if this occurred over 12 months ago and you feel this young person is suitable for this service please contact us).
  • Is currently undergoing or awaiting assessment with the Umbrella service.
  • Has a diagnosis of conduct disorder or an Autistic Spectrum Disorder, even where the anxiety maybe felt to not be due to ASD.
  • Is currently receiving support from the Youth Offending Service. 
  • If the child/young person requires one to one talking therapy support 

  • If the child/young person requires intervention for their behaviour - Groups are available for parents who would like to build on their existing skills and learn new approaches to support and recognise the feelings behind their child’s behaviour: click here for more information

If a Child or Young Person does not attend school they can still access Reach4Wellbeing?

Yes, the service is open to any child or young person who meets the referral criteria.  

If the referral is accepted the child or young person would be invited to the next available group in their local area, the groups are held in schools and other community settings.

If the child or young person is currently on roll at a school, support is available from them through the Worcestershire Emotional Wellbeing Toolkit.


What if the Child or Young Person does not feel able to attend a group?

If you feel the child or young person being referred has levels of anxiety that means they are unable to access support within a group setting we may not be the right service at this time and therefore may signpost to other services that can help; which service can depend on where they live, their age and their needs. 

Information for Young People, Parents and Carers

How to make a self-referral

To access the self-referral form please click the link Self-referral form Please type your referral form as we are unable to accept handwritten referrals.

For Young People

If you are aged 13 to 18 years and are experiencing anxiety and/or low mood you may refer yourself to the service by completing the self-referral form.

For Parents/Carers

If your child is aged 5 to 12 years and experiencing anxiety OR 13-18 years and experiencing anxiety and/or low mood parents/carers can make a referral on their behalf by completing  the self-referral form.

How to make a self-referral

To access the self-referral form click the link Self-referral form (above) . Please type your referral form whenever possible to ensure the information is clear.

  • Download the self-referral form
  • Complete the form – (young people may find it helpful to complete the form with a trusted adult)
  • Send to us either by email or print off and post


Email to: whcnhs.reach4wellbeing@nhs.net

Post to:

Reach4Wellbeing, 1st Floor, 1 Kings Court, Charles Hastings Way, Worcester, WR5 1JR.


Once we receive your referral: 

If you send the referral via email an automatic reply is generated to acknowledge receipt of the referral.

A member of the Reach4Wellbeing team may contact you if further information is required regarding your referral.

The Reach4Wellbeing team will discuss your referral at the next weekly meeting to decide if our service is suitable.

If the service is suitable we will contact the Young Person or Parent/Carer about the next available group/support.

If the service is not suitable the Young Person or Parent/Carer will be informed, we always signpost to other services.  

Other support available

If you are a child or young person aged 11-18 years and feel that you need more immediate help and/or would like to access on-line support, please consider contacting Kooth at www.Kooth.com.

This is a free online counselling service, with qualified counsellors, which can be accessed anonymously.

You can use this service:

Monday - Friday from Midday until 10pm
Saturday - Sunday from 6pm until 10pm. 

ChatHealth is a School Health Nurse text messaging service to give young people aged 11-18 advice and support on a range of health issues, available Monday – Friday 9am until 4pm

Information for 16's and over

Worcester Healthy Minds supports people, aged 16 and over, who are experiencing problems such as stress, anxiety, low mood and depression. Their MoodMasters programme aims to provide a range of simple tools and techniques to help attendees manage life’s emotional ups and downs, more effectively, cope better with everyday stresses and worries and improve their overall quality of life.

You can self-refer to the Wellbeing Hub via their webpage click here

For further information Telephone: 01905 766124 or  email whcnhs.wellbeinghub@nhs.net 

Information for professionals

How to make a referral
Professionals can refer children/young people who are primarily suffering from mild to moderate anxiety to the Reach4Wellbeing team using the Professionals Referral Form. All referrals need to have consent from the child/young person, and/or family before submitting the referral. Please see our Reach4Wellbeing Referral Form Guide Sheet for Professionals and ensure you do not use the self-referral form
For Schools

Information about the Reach4Wellbeing service has been sent via email through Children's Services Portal to schools, this includes a copy of a referral form, please complete and return via secure communications on the children’s service portal.

For GPs

Please promote self-referral to our service by offering young people and parents/carers a copy of our service leaflet

Other Professionals

Please download and complete the Professionals Referral Form. Please return via a secure communication route.

Once we receive your referral: 

A member of the Reach4Wellbeing team may contact the referrer if further information is required.

The Reach4Wellbeing team will discuss your referral at the next weekly meeting to decide if our service is suitable.

If we decide our service is not suitable we inform the Young Person or Parent/Carer and signpost to other services.

If we decide our service is suitable we will arrange to contact the Young Person or Parent/Carer about the next available group/support.

Child protection/safeguarding

If you are concerned that a child or young person is at immediate risk please contact the police 999. If you or anyone else are concerned about regarding the welfare of a child or young person, please contact the Family Front Door. Phone: 01905 822666 Monday – Friday 08:30am-4.30pm (Out of hours Emergency Duty Team): 01905 786020 or click here to visit their website. 

Contact Us

The best way to contact us is via our Reach4Wellbeing email address whcnhs.reach4wellbeing@nhs.net please email us if you have any questions or queries. 

Kooth link
Reach4Wellbeing Leaflet Cover

What do I do

if my child is


If your child is unwell it is best if you seek medical advice or attention.

You can do this by; 

  1. Making an appointment with your GP
  2. Call NHS 111 and describe the presenting symptoms
  3. Go to your nearest accident and emergency department or,
  4. Dial 999 for an ambulance, if you’re worried that your child’s symptoms are getting worse or advised to so by NHS 111 

Useful numbers

CAMHS Single Point of Access (SPA): 01905 768 300 (Monday – Friday 9-5- professionals only) Email: WHCNHS.CAMHS-SPA@nhs.net

Childline 0800 11 11

Frank www.talktofrank.com

Mermaids (children/young people) www.mermaidsuk.org.uk

Headspace www.headspaceUK

Kidscape www.kidscape.org.uk

No panic www.nopanic.org.uk

The Glade Sexual Assault and Rape Centre (Sarc) www.theglade.org.uk

Paediatric Service Self Referral line on 0800 953 4133.

VInspired www.vInspired.com

Worcestershire Young Carers www.yss.org.uk tel 

01905 619886.

Worcestershire Wellbeing Hub 01905 766124 or email 


Worcestershire Rape and Sexual Abuse Support Centre 01905 724514

Young Minds


Chat Health

If your child’s emotional wellbeing has been affected by Domestic Abuse or Violence please contact: 0800 980 3331