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Strategies and reports
The below folder hosts our latest strategies and reports.
If you require these in an alternative format or cannot find what you're looking for please contact the Communications Team.
Documents
Files(21)
| Name | Size/Type | Description | Date |
|---|---|---|---|
| Annual Report - Auditors Report 2023-2024 | 567KB PDF | Annual Report - Auditors Report 2023-2024 | 17 Jul 2024 |
| Annual Report - Auditors Report 2022-2023 | 739KB PDF | Annual Report - Auditor's Report 2022-2023 | 27 Aug 2024 |
| Annual Report - Auditors Report 2024-2025 | 1412KB PDF | This report presents the key findings arising from our audit work at Herefordshire and Worcestershire Health and Care NHS Trust (“the Trust”) for the year ended 31 March 2025. This report fulfils the Annual Audit Letter requirements of the Accounts and Audit Regulations | 01 Jul 2025 |
| Annual Report 2022 - 2023 | 4039KB PDF | Annual Report 2022 - 2023 | 03 Oct 2023 |
| Annual Report 2023 - 2024 | 6264KB PDF | 01 Jul 2025 | |
| Annual Report 2024 - 2025 | 3237KB PDF | A copy of the Trust's annual report for 2024-2025, including performance report, accountability report and financial statements | 01 Jul 2025 |
| Clinical Strategy 2022 - 2024 | 12394KB PDF | Clinical Strategy 2022 - 2024 | 29 Jul 2022 |
| Equality, Diversity, Inclusion and Equity Strategy 2024 | 271KB PDF | Equality, Diversity, Inclusion and Equity Strategy 2024 | 29 Apr 2024 |
| Green Strategy 2022 - 2025 | 4043KB PDF | Green Strategy 2022 - 2025 | 13 Apr 2022 |
| People Strategy | 3501KB PDF | People Strategy | 05 Jun 2023 |
| Performance Report - Provider Self Certification 2022 | 1077KB DOCX | Performance Report - Provider Self Certification 2022 | 29 Jul 2022 |
| Quality Account 2021 - 2022 | 4339KB PDF | Quality Account 2021 - 2022 | 29 Jul 2022 |
| Quality Account 2022 - 2023 | 373KB PDF | Quality Account 2022 - 2023 | 20 Jul 2023 |
| Quality Account 2022 - 2023 | 725KB PDF | Quality Account 2022 - 2023 | 03 Oct 2023 |
| Quality Account 2023 - 2024 | 326KB PDF | Quality Account 2023/24 | 27 Aug 2024 |
| Quality Account 2024 - 2025 | 306KB PDF | HWHCT's 2024-2025 Quality Account, which clearly summarises information on quality and service provision and sets out quality priorities for the forthcoming financial year. | 30 Jun 2025 |
| Risk Management Strategy 2024 - 2029 | 473KB PDF | Risk Management Strategy 2024 - 2029 | 22 May 2024 |
| Stakeholder Engagement Strategy March 2023 with EIA | 6922KB PDF | This framework builds on work we have undertaken over several years to embed and progress meaningful stakeholder engagement and true co-production. It sets out our ambitions for the next three years and how we will move forwards to develop partnerships with stakeholders that are characterised by early engagement and ongoing dialogue, through which we can co-create health, better meet the needs of the people we serve, and find solutions to the health challenges we face. | 02 May 2024 |
| Sustainable Development Management Plan | 2434KB PDF | Sustainable Development Management Plan | 29 Jul 2022 |
| Trust Strategy 2021 - 2024 | 5105KB PDF | Trust Strategy 2021 - 2024 | 14 Oct 2022 |
| Trust Strategy Summary 2021 - 2024 | 1813KB PDF | Trust Strategy Summary 2021 - 2024 | 29 Jul 2022 |
Corporate Policies
The below folder hosts our policies and procedures.
If you require these in an alternative format or cannot find what you're looking for please contact the Communications Team.
Documents
Files(28)
| Name | Size/Type | Description | Date |
|---|---|---|---|
| Accessible Information Policy | 801KB PDF | AIS applies to patients, service users, carers, and parents (collectively known as the patient from here on in) who have communication and/or information support needs related to a disability, impairment, or sensory loss, this includes but is not limited to people who are blind, deaf, have a learning disability, aphasia, autism and/or a mental health condition which affects their ability to communicate. | 01 Jun 2023 |
| Charitable Funds Policy and Procedure | 292KB PDF | This document sets out the procedure for the receipt, and disbursement of Charitable Funds within the Herefordshire and Worcestershire Health and Care NHS Trust Charitable Funds (the “Charity”). | 06 Jan 2025 |
| Complaints Policy | 1261KB DOCX | Policy for receiving, investigating, responding to and learning from Complaints, PALS enquiries, and Professional Enquiries | 19 Aug 2024 |
| Counter Fraud, Bribery and Corruption Policy.pdf | 853KB PDF | All staff have a duty to report suspected fraud, bribery or corruption, and this policy sets out how any suspicions should be reported to protect the assets of the Trust. | 28 Dec 2023 |
| Data Protection and Confidentiality Policy | 420KB PDF | This Policy provides guidance on how the Trust and its staff can meet the legal obligations and best practice requirements concerning data protection and confidentiality | 05 Jun 2025 |
| Development and Management of Policies, Guidelines, Documentation and Standard Operating Procedures Policy | 737KB PDF | This policy sets out the standards for producing procedural documents such as policies and guidelines and the process for developing, ratifying, communicating, managing and reviewing procedural documents | 17 Jan 2023 |
| Emergency Preparedness Resilience and Response and Business Continuity Policy 2021-2024 | 670KB PDF | To set out the Trusts position and commitment to Emergency Preparedness Resilience and Response and Business Continuity Systems | 11 Apr 2023 |
| Equality Act 2010 - Summary guidance on services, public functions and associations | 339KB PDF | This document highlights the legal information on equality, discrimination, and treatment for the Trust, staff, volunteers, and other entities within and outside the organisation. | 24 Jan 2023 |
| Equality Inclusion Policy | 791KB PDF | The purpose of this policy is to outline and communicate the Trust’s commitment to the promotion of equality, tackling of discrimination and advancing of equality of opportunities. | 01 Jun 2023 |
| Fit and Proper person policy | 452KB PDF | This policy highlights the necessary precautions and screening the Trust must do to ensure the person or people responsible for any role or responsibility are appropriate for the job. | 19 Aug 2024 |
| Freedom to Speak Up Policy 2024.pdf | 500KB PDF | This policy is for all staff. All NHS organisations and others providing NHS healthcare services in primary and secondary care in England are required to adopt this national policy as a minimum standard to help normalise speaking up for the benefit of patients and workers. Its aim is to ensure all matters raised are captured and considered appropriately. | 02 Feb 2024 |
| Guide to Equality Act (easy-read version) | 1343KB PDF | This document provides an easy-read or accessible version of the Equality Act 2010 | 24 Jan 2023 |
| Guidelines - Transgender Staff.docx | 383KB DOCX | Guidelines - Transgender Staff.docx | 21 Sep 2021 |
| Handling of Claims Policy | 289KB PDF | This policy explains how claims against the Trust (injury, financial, or other) should be handled. It describes the risk pooling schemes that have been created by the NHSLA that the Trust contributes to. It lists the external agencies that the Trust relates to. | 04 Jul 2024 |
| Information Governance Policy | 1647KB DOCX | This policy provides assurance that personal information is dealt with legally, securely, efficiently and effectively, in order to deliver the best possible high quality patient care | 03 Apr 2023 |
| Interpreting and Translation Policy | 1640KB PDF | To provide clear and consistent guidance to ensure effective, accessible communication, safe support, and care of those who use Trust Services. To reduce barriers that may be faced by people whose first language is not English or who have a disability, impairment, or sensory loss (e.g., hearing, sight or learning difficulties) | 01 Jun 2023 |
| Involving Participation Partners in Recruitment | 979KB PDF | The involvement of ‘participation partners’ in recruitment and selection activity benefits both those who use services and the Trust. Participation partners offer an invaluable perspective in recruitment and selection on the relationship between staff and those who use services. | 01 Mar 2024 |
| Lease Car Scheme Policy | 266KB PDF | This policy specifies the arrangements and conditions for providing vehicles to employees under the Trust’s Lease Car Scheme. | 18 Mar 2025 |
| Managing Conflicts of Interest in the NHS | 399KB PDF | This policy will help to ensure that we use NHS money wisely, providing best value for taxpayers and accountability to our patients for the decisions we take. | 08 Jul 2024 |
| Obtaining Legal Advice | 190KB PDF | Procedure for obtaining legal advice Staff are able to access legal advice on Trust issues as and when required, including out of hours for emergency situations. | 04 Jul 2024 |
| Overpayment Policy | 565KB PDF | The purpose of this policy is to ensure there is a consistent approach to overpayments and to ensure that errors are promptly identified repaid appropriately. | 28 Dec 2023 |
| Participation and Volunteer Policy | 1100KB PDF | To provide clarity, to staff and those involved in the work of the Trust, around volunteering and participation in terms of principles, responsibilities, and duties | 23 Oct 2024 |
| Patients Property and Money Policy.pdf | 238KB PDF | From time to time the Trust will have responsibility for property belonging to patients as they enter and leave the care of the Trust. There is both risk and responsibility in such circumstances and this policy seeks to address those issues. | 24 Jan 2023 |
| Quality Governance Policy | 408KB PDF | This policy outlines the framework for the continued implementation of the assurance processes and systems for quality governance | 06 Jun 2023 |
| Quality Impact Assessments policy | 166KB DOCX | This policy aims to ensure the Trust has appropriate steps in place to safeguard quality whilst delivering necessary changes to clinical services. | 07 Aug 2024 |
| Safe Use of Force 2022 CL-269 | 528KB PDF | The aim of this policy is to clearly set out the measures that are needed to both reduce the use of force and ensure accountability and transparency about the use of force in our mental health units | 12 May 2025 |
| Stakeholder Engagement Strategy March 2023 with EIA | 6922KB PDF | The approach outlined here is built around communities, voluntary groups and organisations, forums, networks, social media, and any other place where people come together as a community and will provide clear and timely feedback to stakeholders about the impact of their involvement. | 01 Mar 2024 |
| Stakeholder Engagement Strategy March 2023 with EIA | 6922KB PDF | This framework builds on work we have undertaken over several years to embed and progress meaningful stakeholder engagement and true co-production. It sets out our ambitions for the next three years and how we will move forwards to develop partnerships with stakeholders that are characterised by early engagement and ongoing dialogue, through which we can co-create health, better meet the needs of the people we serve, and find solutions to the health challenges we face. | 02 May 2024 |