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Health Visiting Service

  • Our health visitors work with families to improve health outcomes, and provide expert information, assessment and intervention for babies, children and families.

About the service

Health Visitors are qualified nurses or midwives who have an additional degree or post-graduate diploma in Specialist Community Public Health Nursing. They have specialist training in child development and health promotion and can support families to prevent illness and to promote good health.

We work with Community Staff Nurses and Community Nursery Nurses, who are highly trained practitioners in child development. Together we deliver the universal elements of the 0-5 Healthy Child Programme for families with children aged 0-19 years and up to 25 years for those children and young people with special needs. The Healthy Child Programme focuses on a universal preventative service, providing families with a programme of screening, immunisation, health and development reviews, supplemented by advice around health, wellbeing and parenting.

Health visitor appointments

Antenatal visit:

Image of a expectant women and her partner

Your first interaction with a member of the team is likely to be an antenatal visit. Your midwife will let us know about your pregnancy and we will reach out to let you know about our services when you are between 28-32 weeks pregnant.

New birth visit:

After you have given birth and have settled back at home, a health visitor will come to visit you. This usually takes place 10 -14 days after delivery, but can be up to 21 days after your baby was born. During this appointment, the health visitor will ask how you, your partner, family, and baby are feeling. We will provide any information, advice and support you may require about caring for your new baby.

6-8 week review:

Between 6-8 weeks, a health visitor will visit again to see how you are getting on. This appointment will also give you a chance to talk about some of the things you spoke about at the new birth visit again. The health visitor will also talk to you about activities you can do with your baby and changes you will see as they develop.

12-month review:

Around the time your child turns 1, we will contact you with an appointment to review your child’s development. Ahead of the appointment, we will ask you to complete a questionnaire about your child’s development to date.

But please remember, all children progress at their own pace and your child does not need to be able to do everything in the questionnaire.

Integrated 2 1/2-year Review (All About Me @ 2):

When your child is between 2 - 2.5 years, we will arrange for another appointment to check your child’s development. In Worcestershire, this review is done in partnership with your child’s early years setting (childminder, nursery, preschool or playgroup). The ‘All About Me @ 2’ integrated review is carried out by both a member of the health visiting team and your child’s early years setting. The checks from both settings help to ensure that your child’s developmental needs are met, and any support is put in place if any issues are identified.

Contact the team

Well Child clinics

Our Well Child clinics are open to families with children under the age of 5. We can support you through the early years of your child's life, where necessary. Including advice around sleep, development, growth, feeding and toilet training. Please book via our One Number 01905 520 032.  To view locations and timetables, visit Well Child clinics in Worcestershire | Herefordshire and Worcestershire Health and Care NHS Trust.

Telephone Advisory Service (TAS)

If your child is under 5 years old and you need advice on issues such as feeding, development or toileting, you can contact our Telephone Advisory Service (TAS). The service is managed by members of the Health Visiting Team who can assist you with a variety of different worries and questions you have about your child. 
  • Phone: 01905 520 032
  • Service hours: Monday — Friday, 9:00am — 1:00pm

Get in touch with your local team

To speak to your local health visiting team, you can use the email links below or call 01905 520 032.

Special Educational Needs and Disability (SEND)

All children should have access to the right services, at the right time, to make sure they can reach their full potential. We work together with other agencies to ensure that the right professionals are involved at the right time to meet the needs of you and your child. Find out more about how we support children and young people with Special Educational Needs and Disability (SEND)