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We provide a wide range of services across Herefordshire and Worcestershire. Because our services are delivered in different settings and communities, access, appointments and visiting arrangements may vary depending on the service you are using.
Accessing our services
For the most accurate and up‑to‑date information about appointments, referrals and how to access care, please contact the service directly. You can find contact details, opening times and service‑specific information in our online service directory, which lists all of our wards, clinics and community services:
Preparing for an appointment
Getting ready for your appointment can help you make the most of your time with your healthcare professional. Watch the short videos below for practical tips on what information to bring, questions to ask, and how to feel more confident and prepared before your visit.
- Herefordshire and Worcestershire - Preparing for appointments
- Preparing for my appointment - My Planned Care NHS
These videos are designed to help you get the information and support you need during your appointment.
Visiting our wards and services
We recognise the important role visiting plays in supporting patient recovery and wellbeing. Visiting times and arrangements vary across our wards, recovery units and services. Each service may have its own visiting guidance based on patient needs and the care setting.
- Check the service listing in the service directory before visiting
- Contact the ward or service directly for the most up‑to‑date visiting information
Please do not visit our wards or recovery units if:
- You have symptoms of COVID‑19 or flu
- You are feeling unwell
- You have had sickness or diarrhoea in the last 48 hours
If you are unable to visit, please speak to the ward or service manager for guidance.