Our volunteers work throughout the county and play an important role in enhancing the services which we provide. They improve the care experienced by patients and carers when they access our services.

Telephone number: 01905 681785

Service hours: Monday to Thursday 8 am – 4 pm

Location:   2 Kings Court, Kings Court Business Park, Charles Hastings Way, Worcester WR5 1JR

Team Lead: Kate Richards Volunteer Co-Ordinator

Volunteers who have patient contact help to provide extra support just as friends or family members might. Our volunteers come from all walks of life, and represent the diversity of the communities that we serve. All of them are dedicated to making hospitals and services more friendly and comfortable for everyone.

If you are a member of staff and feel that your team could benefit by working with a volunteer, please contact Kate Richards to discuss this on: 51785/58067. If you would like to join the Trust as a volunteer, please email Kate: Kathryn.richards3@nhs.net

Here are some examples of volunteering opportunities:

  • Reception Assistant
  • Meet and Greet for Physio Outpatients
  • Helper at Baby Clinic
  • Healthy Minds Community Promotions
  • Music Therapist
  • Learning and Development Helper

Volunteering Registration Form - to be completed and sent back to: Kathryn.richards3@nhs.net

Volunteer Newsletter December 2020.pdf [pdf] 942KB

Volunteer Newsletter August.pdf [pdf] 3MB

Other Opportunities

There are other roles undertaken by volunteers which do not involve direct patient care but which nonetheless contribute to the patient experience.

  • Recruitment & Selection Group
  • Equality Advisory Group
  • Assisting on Interview Panels
  • Advising on Equality Issues

If you feel that you are interested in helping in this way, please contact Trudy Neal: t.neal@nhs.net

You might be interested in working with staff to support best practice and offer a patient/carer perspective. If so, you might like to become a PLACE assessor (Patient Led Assessment of the Caring Environment). Please contact Kim Kelly: kim.kelly3@nhs.net

If you are interested in volunteering at Herefordshire Mental Health and Learning Disability Services, please contact Karen Bent for more details:

Mobile: 07789068808  Email: karenbent@nhs.net     

Some of our volunteers

Image of our volunteers   Dianne Payne   Alan sansome   Monica Whitmore   Kate Stallard