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How you can get involved
On these pages you will find information on involvement opportunities within the Trust. By working together, we can improve our services. We aim to work with the local community to ensure everyone has an equal voice.
Patient and Carer Experience
The Trust welcomes everyone who uses our services to give their feedback. There are many ways for patients, their families, and carers to share their experience. These can include:
- Patient Relations Team and complaints
- Patient and Carer surveys given out by the service or team.
- The Friends and Family (FFT) Test.
- Patient and carer stories.
Your feedback helps us understand what is working well, and where we can improve.
Participation and volunteering
Our Participation Partners, which include volunteers and patient representatives, are part of the team. They complement the work of our paid staff to help our patients, carers, visitors, and staff. They provide invaluable support and make a real difference to people’s lives.
We are recruiting and welcome new participation partners to join our dedicated team.
The charitable funds team supports services and teams within the Trust. They spend money either raised or given by the public. The team work with all services across Herefordshire and Worcestershire. These donations go over and above what the NHS can provide financially for the Trust. We spend the money on items that improve the environment for both staff and our patients.
Join our mailing list
You can sign up to the Trust’s newsletter. We send regular updates on health and care information, within Herefordshire and Worcestershire. It also includes the latest ways to get involved for example focus groups and events.
Engagement and consultations
The Trust continually engages with patients, carers and the wider community. This includes getting feedback and views on proposed changes and services. We also work with the local community to improve access, treatment and outcomes for everyone. Engagement campaigns also engage the local community on their health and well being.