Neighbourhood Mental Health Teams

Neighbourhood Mental Health Teams logoNew local Neighbourhood Mental Health Teams have launched in Herefordshire and Worcestershire as part of a national pilot to improve community mental health care.

The teams are made up of specialist mental health practitioners, GPs, and organisations in the voluntary and community sector who will work collaboratively to support people with complex mental health difficulties in the community.

The teams have been set up as part of a national pilot and cover all of Herefordshire and Malvern, Wyre Forest and ‘the rurals’ area of Worcestershire – Martley, Knightwick, Great Witley and Tenbury. Alongside the other pilot areas, the learning will be used to help transform mental health services across the country.

Partnership organisations

Worcestershire Association of Carers, Springfield Mind, Herefordshire Mind, Onside, Community First logos


How to access support

Our service aim is to ensure that you are supported by the right person, in the right place, at the right time.

If you're experiencing mental health difficulties, you should contact your GP in the first instance. You might be asked to speak to someone online, or over the phone to help identify the most suitable service for you, or you may be invited in for an appointment to understand more about how you are feeling. 

If you need support from a Neighbourhood Mental Health Team, your GP will support you to book a suitable appointment with your local team. If the Neighbourhood Mental Health Team isn't the best option for you, you will be advised on alternative services that can help which might include Herefordshire and Worcestershire Healthy Minds, who can support you to manage stress, anxiety and low mood.

How can the service support you

Neighbourhood Mental Health Teams work collaboratively to provide you with person-centered care that is unique to your individual needs.

Contact your local team

Neighbourhood Mental Health Teams can be accessed by patients across the county of Herefordshire, and also by patients in Malvern, Wyre Forest and ‘the rurals’ area of Worcestershire – Martley, Knightwick, Great Witley and Tenbury. 

If you are receiving support from a Neighbourhood Mental Health Team you can contact them directly using the contact information below.

  • Telephone number:  01531 633872
  • Service hours:  9-5
  • Location:  Rose Cottage, Ledbury
  • General manager/Matron/Team Lead: Carine Robinson

Herefordshire - North & West

  • Telephone number:  01568 613202
  • Service hours:  9-5
  • Location:  Etnam Street, Leominster
  • General manager/Matron/Team Lead: Michelle Courtice

Herefordshire - South & West

  • Telephone number:  01989 566345
  • Service hours:  9-5
  • Location:  The Knoll, Ross-On-Wye
  • General manager/Matron/Team Lead: Carine Robinson


  • Telephone number:  01432 371380
  • Service hours:  9-5
  • Location:  Widemarsh Street, Hereford
  • General manager/Matron/Team Lead: Greg Luetchford

Wyre Forest

  • Telephone number: 01562 826307
  • Service hours:  9-5
  • Location: The Robertson Centre, Kidderminster Hospital
  • General manager/Matron/Team Lead: Emma Langford


  • Telephone number: 01684 612771
  • Service hours:  9-5
  • Location: Rowan House, Malvern
  • General manager/Matron/Team Lead: Emma Langford