COVID19 (coronavirus) Visitor Information

Last updated: 06/01/2021

Visiting is temporarily suspended across all Trust community hospitals and mental health wards, unless in special circumstances, for example:

  • visiting for patients who are receiving end of life care
  • visiting a relative who has a learning disability
  • visiting a relative who has dementia
  • visiting a relative who has a mental health condition

Please contact the Ward Manager directly for more information.

No visiting will be allowed under any circumstances if someone has COVID-19 symptoms.

Visiting will continue to be reviewed on a regular basis with virtual options available on all our sites in the meantime.

COVID-19 Vaccine

The NHS is currently offering the COVID-19 vaccine to people most at risk.

In England, the vaccine is being offered at some hospitals, pharmacies, at hundreds of local vaccination centre run by GPs and at larger vaccination centres.

Currently the vaccination* is available to:

  • People aged 80 and over
  • People who live or work in care homes
  • Health and Social care workers at high risk

*You must be registered with a GP survey in England to be eligible for the vaccine and will be offered more widely to other people as soon as possible.

Please wait to be contacted

The NHS will let you know when it is your turn to have the vaccine. It is important not to contact the NHS for a vaccination before then.

You can obtain more information about the COVID-19 vaccine here


Face coverings

In line with government guidance, if you are coming into any of our hospitals, inpatient wards or clinics it is important that you wear a face covering at all times. This is for your safety and the safety of other patients and staff.

Face coverings are different to face masks in that they can be homemade, made of cloth, and be reusable. You can find information and guidance on making your own face covering here.

We are asking that you plan in advance and bring a face covering with you whenever possible, but if you do not have one available when you come to hospital, we can provide you with one.

For some people wearing a face covering may be difficult, in these instances, please contact the team providing your care ahead of your appointment so they can make arrangements to safely support you.

Patients are encouraged (where possible) to attend appointments alone,  if you require a carer or support please let the service know ahead of your appointment.

Updates on service changes can be found to the right-hand side of this window (desktop users) or at the bottom of this page (mobile users).

For further informaiton on face masks and coverings, click here,

What to do if you have symptoms of COVID-19

For health information and advice click here.

Advice for patients, carers and families

Engaging with our services during the COVID19 pandemic  

Mental health support

In these challenging and unprecedented times, its normal to experience increased levels of stress, anxiety, low mood or depression. But don’t worry it’s common and you’re not alone. 

You can now also access dedicated SilverCloud online therapy modules to help reduce stress, anxiety and increase resilience as a result of COVID-19.  

Sign up Now

Note: you will need to enter one of the following PINs: HEREFORDSHIRE or WORCESTERSHIRE to access the modules.  

Below are a selection of useful links, tips and resources to help maintain your mental wellbeing. For further information on mental health support click here.

Support websites: