We provide a wide range of services across Herefordshire and Worcestershire. Because our services are delivered in different settings and communities, access, appointments and visiting arrangements may vary depending on the service you are using.

Accessing our services 

For the most accurate and up‑to‑date information about appointments, referrals and how to access care, please contact the service directly. You can find contact details, opening times and service‑specific information in our online service directory, which lists all of our wards, clinics and community services: Our services | Herefordshire and Worcestershire Health and Care NHS Trust

Visiting our wards and services

We recognise the important role visiting plays in supporting patient recovery and wellbeing. Visiting times and arrangements vary across our wards, recovery units and services. Each service may have its own visiting guidance based on patient needs and the care setting.

  • Check the service listing in the service directory before visiting
  • Contact the ward or service directly for the most up‑to‑date visiting information

Please do not visit our wards or recovery units if:

  • You have symptoms of COVID‑19 or flu
  • You are feeling unwell
  • You have had sickness or diarrhoea in the last 48 hours

If you are unable to visit, please speak to the ward or service manager for guidance.

  • Face masks and hand sanitiser are available at the entrances to all our sites, and we encourage visitors to use them.
  • In some areas, staff may ask visitors to wear a face mask (unless exempt) to help protect patients, visitors and staff.
  • Please follow any guidance given by staff while you are in our buildings.

Further information and support