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Worcestershire Health and Care NHS Trust

We want to provide relevant and useful information to Worcestershire's younger people and so Soundbite is our quarterly magazine which is distributed to local schools and community and youth groups. If you are a young person or you represent younger people in Worcestershire and would to receive this then email: whcnhs.communications@nhs.net


This is our bi-monthly magazine for our external stakeholders, including staff from partner providers, commissioners and members of the public. It rounds-up the latest news from Trust Board meetings as well as providing an update on other Trust-wide developments. To subscribe to receiving your electronic version email: whcnhs.communications@nhs.net


Each year the Trust produces its Annual Report which includes our Financial Accounts and Quality Accounts for that year. It also includes a round-up of the year’s key news and achievements. To access the current and previous Annual Report click here

Media enquiries: If you are a member of the media then contact us by email: whcnhs.communications@nhs.net or on 01905 760020 or 07882 725082.

Local Apprentice wins National award

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A young apprentice from Worcestershire has received national recognition for her work at a local NHS Trust. Christina Trouton, who is a Business Administration apprentice with Worcestershire Health and Care NHS Trust received the Personal Development accolade at the Health Estates and Facilities Management Awards. 

Christina works with the Estates and Facilities Team and was nominated for the award by her colleagues. Since starting her apprenticeship she is near completion of her level 2 qualification and works across two Trust sites in her administration apprentice role.  

Around 200 guests and nominees attended the ceremony which was held at Telford International Centre with Christina being the youngest of all. Click Here for More

New Opportunities at the Old Needleworks

New Opportunities Worcestershire

A new group which supports people in their recovery from mental health issues has been launched in Redditch, as part of a recently re-designed service. During 2015 Worcestershire Health and Care NHS Trust, which provides the majority of mental health services across the county, brought together service users, staff and other stakeholders to re-design its vocational services. These provide activities for people who need support to re-build their confidence, or to gain new skills to equip them for future work, volunteering or education following a mental health illness. 

The service had been previously run out of three centres; Shrub Hill Workshop in Worcester, Orchard Place Workshop in Redditch and Link Nurseries in Powick but in April the newly re-designed service, called New Opportunities Worcestershire, went live. Click Here for More

New Wellbeing Hub launched in Worcestershire

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A new community Wellbeing Hub for those experiencing more mild or lower level mental health problems has been launched in Worcestershire today (Monday, May 16 2016) to coincide with national Mental Health Awareness Week. 

The Wellbeing Hub is being run by Worcestershire Health and Care NHS Trust’s Healthy Minds service in partnership with Community First, and provides information and signposting for people over the age of 16 who are struggling with things like anxiety, stress, low mood, worry or depression. Click Here for More

Wellbeing Hub Poster 

Students take centre stage to deliver sexual health lessons

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Students at a Worcester college have been educating fellow pupils of the importance of sexual health as part of a training programme run by Worcestershire Health and Care NHS Trust.

A group of Years 10 and 12 students from the Christopher Whitehead Language College have been taking part in a pilot training programme led by the Trust's Sexual Health Service. They spent a day with Debra Newton, a Health Promotion Specialist within the service, learning about a range of sexual health topics, from contraception to sexting. 

They were then asked to lead a lesson on a topic of their choosing to pupils from Year 8, helping them learn more about the dangers of unprotected sex, the risks associated with Sexually Transmitted Infection and the importance of healthy relationships. Click Here for More

Update on health service that helps young people in Worcestershire

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The text messaging health service which was launched in January to provide support to young people in the county has given updates on how the service is being used.

ChatHealth, which is run by the county’s School Health Nurses which is part of Worcestershire Health and Care NHS Trust, was launched earlier this year to give young people advice and support on a range of health issues from contraception to self-harm, in a much more accessible way.

The service is now in its fourth month and is steadily moving forward with text messages and calls being made on a daily basis. Click Here for More

New sessions to help people prepare for parenthood are coming to Worcestershire


New classes aimed at helping expectant parents prepare for the arrival of their baby are set to begin this month. Birth and Beyond Worcestershire, run by Worcestershire Health and Care NHS Trust and Early Help is completely new to the County and provides information to parents about labour, birth and what to expect during those very exciting, and often very nervous, first few weeks and months. 

Parents-to-be are invited to join the Health Visitor-led sessions for 4 consecutive weeks during pregnancy and then for a final session once the baby has been born. Birth and labour are discussed and there are plenty of opportunities to think about what kind of mother or father you want to be. Each session has a practical element, such as how to bath your baby and play with him or her. Other topics include understanding why your baby cries and how you know that your baby is well. Click Here for More

New Worcester NHS Unit nearing completion


Work is nearing completion on the new unit in Worcester City which is supporting people in their recovery from ill-health and assisting patient flow from Worcestershire Royal Hospital. 

The Timberdine Community Unit was awarded to Worcestershire Health and Care NHS Trust – the county’s main provider of community nursing, therapy and mental health services – at the start of April following a competitive tendering process.

The Unit is focused on re-ablement; supporting patients to return to independent or supported living in their own homes, as well as being able to manage a recovery phase following an episode of acute ill health. 

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Local NHS employee selected to represent the UK for the Invictus Games 2016

Martin Able

An administration assistant for Worcestershire Health and Care NHS Trust and former Corporal in the Army is all set for his appearance at the Invictus Games which take place this May.

Mark Abel, 49, from Worcester, lost his sight suddenly back in 2011 after being diagnosed with Multiple Sclerosis. Undeterred by his illness and supported by Blind Veterans UK, Mark, who has worked for the NHS for the past 14 years, was able to return to employment, enrolling onto an apprenticeship with the Trust in 2014.

After overcoming the challenges of getting back into work, Mark decided to embark on an international challenge and applied for trials for the Invictus Games 2016. Click Her For More

Females in Worcestershire are being encouraged to consider long-term contraception methods


Twice as many women in Worcestershire are using short-term contraceptive methods compared to more effective longer term options.

The latest figures, included in a report by Worcestershire’s Health and Wellbeing Board, show that over 68% of women using contraception in the county use short-term methods such as condoms and the pill, with just 30% using longer-term methods such as the contraceptive injection and an implant.

Worcestershire Health and Care NHS Trust, which runs the NHS sexual health services in the county, is promoting the benefits of long-acting reversible contraception to override the stigmas which are encouraging people to choose short-term methods as their choice of contraception. Click Here for More

New clinics providing treatment closer to home 

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Patients who require planned Intravenous Therapy treatment, including blood transfusions, can now access this in a number of the county’s community hospitals. 

Previously patients would have had to visit the Worcestershire Royal, Kidderminster Hospital and Alexandra Hospital, but to provide access to treatment closer to people’s homes and to reduce demand on these sites, new clinics have been set up in the community. 

Clinics are now being run in Malvern Community Hospital and at Tenbury Community Hospital with sessions at the Princess of Wales Community Hospital in Bromsgrove due to commence later this year. Click Here for More

Junior Doctors Strike: Residents reminded to use Minor Injury Units when appropriate

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The county’s main provider of community and mental health services are reminding residents to make use of the Minor Injury Units across the County as a full walk-out by junior doctors begins today.

Worcestershire Health and Care Trust run units in Bromsgrove, Evesham, Kidderminster, Malvern and Tenbury and they can provide treatment for things like cuts, sprains and minor burns. 

The planned industrial action by junior doctors is likely to put extra pressure on the two A&E departments in Worcestershire. In March over 2,500 people used the County’s Minor Injury Units where waiting times are often just 20 minutes. 

Click Here for More

Ask an Alien competition lands beams down in Worcestershire

Ask an Alien

An out of this world competition to encourage little earthlings to be inquisitive and ask questions to support their speech and language development has landed in Worcestershire.

Worcestershire Health and Care NHS Trust’s Children’s Speech & Language Team are asking pre-school aged children to think of weird and wonderful questions that they would Ask an Alien if they met one. The questions must be space or alien related, and based on the common ‘who’, ‘what’, ‘where’ and ‘when’ questions; so for example ‘what do aliens eat for dinner’, ‘where do aliens go on holiday’, or ‘who is the funniest creature in space’?

Click Here for More

New Opportunities at the Fairfield Centre


A new course which will support people in their recovery from mental health problems has been launched in Worcester as part of a new re-designed service

At the end of 2015 Worcestershire Health and Care NHS Trust, which provides the majority of mental health services across the county, brought together service users, staff and other stakeholders to re-design its vocational services. These provide activities for people who need support to re-build their confidence, or to gain new skills to equip them for future work, volunteering or education following a mental health illness.

Click Here for More

‘Amazing and loyal’ County NHS employee retires after 45 years

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A dedicated Health Care Assistant has just retired after 45 years’ worth of NHS service in Worcestershire.

June Clarke has been a Health Care Assistant in the County since 1971 and has worked in various places, starting in Ronkswood Hospital (the former main Hospital in Worcester) on the heart ward when she was 24 years old.

Last week June worked her last shift at Malvern Community Hospital and her colleagues arranged a retirement party for her. In her early years as a Health Care Assistant June worked at the old Malvern Hospital between 1977 and 1979 after the birth of her first child.

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Young people wanted as representatives for Worcestershire

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Worcestershire Health and Care NHS Trust is on the lookout for confident young people to become Ambassadors for the county. 

The Trust, which runs the five community hospitals across the county and is the main provider of community and mental health care, is continuously trying to improve its services to patients through engaging with local residents so it has a better understanding of how services can be most effective.

Young people are currently being represented by the Trust’s Youth Board, which is made up of a team of enthusiastic young people from Worcestershire, who attend monthly meetings to give their opinion on the services offered and ways to improve them. Click Here for More

Worcester residents invited to local photography exhibition

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Budding photographers from a centre that helps support people in their recovery from mental health issues are displaying their snaps at a local exhibition.

The Exhibition, at the Commandery in Worcester, is the result of a 19 week digital photography course run by Shrub Hill Workshop, a service provided by Worcestershire Health and Care NHS Trust. All those on the course have mental health issues, and the photography course is designed to help in their recovery by building self-esteem and confidence and helping participants to learn techniques for taking good, well composed photographs.

Click Here for More

Teenage pregnancy in Worcestershire is down by almost 50% according to latest figures.

Teenage Pregnancy Rates Fall

The Office for National Statistics released data which showed that between 1998 and 2014 the number of girls aged 15 to 17 falling pregnant in the county was down from 340 to 197. This puts Worcestershire below the national average for England.

The biggest fall was seen more recently, with 197 pregnancies in this age group in 2014 compared to 250 the year before.

Although the figures show Worcester City and Redditch to have more cases of teenage pregnancy than other parts of the county, there has still be significant reduction over the last 15 years. 

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Worcester Leg Club celebrates its 10th birthday 

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The club which has brought those living with leg conditions together in a social environment for the past 10 years has celebrated an important milestone with a tea party. The Leg Club was started in 2006 by Ellie Lindsay, a district nurse, who became aware that those suffering with leg ulcers were more likely to be isolated and were prevented from leading a normal work or social life. 

It was found that isolation significantly affects leg ulcer patients’ response to treatment, which is why the Lindsay Leg Club foundation, the charity that run the Worcester Leg Club, created community based leg ulcer care where patients can have their legs treated  by nurses while socialising with others in the same position as them.

Click Here for More

Health and Care Trust praised for learning culture


Worcestershire Health and Care NHS Trust has been praised for its commitment to learning from mistakes and for its open and transparent culture.

NHS provider organisations from across the country have just been ranked, for the first time, for the way they respond to mistakes and encourage learning from things when they go wrong. 

NHS Improvement published the ‘learning of mistakes’ league table where they ranked Trusts into 4 categories; outstanding, good, significant concerns and poor reporting culture.

Click Here for More 

Winners announced for ‘Get Worcestershire Talking’s’ ‘Gigglebox’ competition

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A competition ran by the local NHS Trust’s Children’s Speech and Language service to get young people communicating picked its winners last week.

As part of the ‘Get Worcestershire Talking’ campaign which is run by Worcestershire Health and Care NHS Trust, they teamed up with West Midland Safari Park’s Learning Team to offer prizes to schools that thought of the funniest animal or dinosaur joke.

The ‘Gigglebox’ competition was started to raise awareness of the importance of communication skills which can help children interact with one another. Skills including listening, memory, vocabulary, narrative and social skills can aid children in joke telling which can help them to make friends more easily. Click Here for More

Local NHS organisation launches campaign around work experience and apprenticeships 

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This month, the County’s main provider of mental health and community NHS services are running a campaign to highlight the value of work experience and apprenticeships.

The Talent for Care campaign is being implemented by Worcestershire Health and Care NHS trust and aims to promote the opportunities that are available within the organisation’s work experience and apprenticeships programme, which together offer placements to hundreds of people each year

The first week (March 1 – 7th 2016) will promote work experience opportunities which are open to individuals who may be school aged, in further education or unemployed. There are placements available in a wide range of roles from front line, patient facing services to office and administration roles. Click Here for More

Home Treatment for mental health in County amongst best in Country

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The teams responsible for providing mental health care in people’s homes across Worcestershire have been rated amongst the top 10 nationally by the Royal College of Psychiatrists. 

The Home Treatment Teams, employed by the County’s main mental health provider Worcestershire Health and Care NHS Trust, provide intensive mental health treatment and support for people in their own homes during an episode of acute illness as a safe alternative to a hospital admission.  The teams respond to acute mental health problems and they can also help to facilitate early discharge from hospital by providing care for people at home.  

There are 4 of these teams working across Worcestershire –two based in the North and two in the South. The teams based in the North were rated as 4th in the Country and the South teams were rated as 6th in a recent accreditation scheme by the Royal College of Psychiatrists. Click Here for More

Health and Care Trust launches new channel for young people

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The Trust which provides a range of community and mental health NHS services is launching a new channel providing health news and information for the county’s young people. 

Called ‘Soundbite’, it will be used to promote the services Worcestershire Health and Care NHS Trust offer to young people through shortvideos covering a range of topics, from self-harm to Minor Injury Units. 

The videos will give information and advice to support young people to live healthy lives and the Trust will be hitting the streets asking them what topics should be featured. 

Click Here for More

Kidderminster opens its refurbished community dental service

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Kidderminster’s newly refurbished community dental service has opened this week. The community dental services, which are run by Worcestershire Health and Care NHS Trust, had previously been run from two sites in Kidderminster - the Health Centre and the Dental Access Centre at Crown House. 

With the announcement of an imminent re-design of Kidderminster Town Centre and the prospect of Crown House being demolished, it was decided to combine the services under one roof. 

Both of the dental services are now being run from Kidderminster Health Centre after an extensive refurbishment that has seen the creation of two new waiting areas for patients and a decontamination suite. There will also be a full time receptionist for weekdays and weekends. Click Here for More

NHS Trust employee assists on BBC’s DIY SOS

A community occupational therapist for Worcestershire Health and Care NHS Trust has assisted BBC’s DIY SOS production team on an episode which airs on the new series starting 17th February 2016.

Jane Trevorrow, who has 10 years’ experience with the Trust, was given the opportunity to work on DIY SOS where Nick Knowles and an army of voluntary local trades, family and friends help transform the homes of families across Britain.

The episode focusses on adapting the home of Antonia, 17, from Eckington, who hasn’t been able to leave hospital for over 2 years as her home is inappropriate for the complexity of her condition. Jane, who has been working with the family since 2014, has a continued input into the specialist equipment that Antonia requires as part of her role as a community occupational therapist. Click Here for More

88% reduction in number of people held in police custody under Mental Health Act

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Partnership working between Worcestershire Health and Care NHS Trust and local police has been cited as a national example of best practice for the way they handle vulnerable people detained under the Mental Health Act.                  

Closer working between the Trust and police has led to a huge reduction in the numbers of people detained under s136 of the act being taken into police custody. Instead many more who are detained are now taken to a special mental health unit in Worcester where they receive support from trained mental health professionals.

The national Crisis Care Concordat, which encourages organisations to work together to ensure vulnerable people with mental health get appropriate support during a crisis, has highlighted Worcestershire as a leading example of how to support people in this situation. Click Here for More

Worcestershire people reminded of mental health help available after national survey

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Residents in the County are being reminded of the services that are available to help them with mental health problems in light of a recent national survey.

The survey, conducted by the National Centre for Social Research, found that one in four people has been diagnosed with a mental health problem at one time in their life with 19% of people saying they had suffered from depression.

The Worcestershire Healthy Minds service, provided by Worcestershire Health and Care NHS Trust, run groups and courses for people aged 16 and over to calm anxiety, boost mood, improve self-confidence and manage sleeping patterns, all without a referral from a GP.

Click Here for More

Large majority of patients would recommend NHS Services

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97% of people using services provided by a local NHS Trust said they would recommend them to their friends and family, according to latest figures.

Worcestershire Health and Care NHS Trust provide the majority of mental health and community care in the County which includes running 5 community hospitals.

Since it was initially launched in April 2013, the Friends and Family Test has been rolled out to most NHS-funded services in England, giving all patients the opportunity to leave feedback on their care and treatment.

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NHS Trust nominated for Employer of the Year award

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Worcestershire Health and Care NHS Trust has been shortlisted for an Employer of the Year award for the support it provides apprentices.

The Trust, which runs the five community hospitals across the county and is the main provider of community and mental health care, has been nominated in recognition of their Workforce Transformation Team who have worked tirelessly to develop the apprenticeship scheme offered to those who want to gain invaluable experience and formal qualifications.

Click Here for More

Launch of new health service to help youngsters in the County

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A new mobile school health service is being launched to provide help and support to youngsters in Worcestershire and make it easier for them to get advice. 

ChatHealth will be launched later this month by the County’s main provider of mental health and community NHS services, Worcestershire Health and Care NHS Trust, to give young people advice and support about a range of health issues and improve their access to health care.

The award-winning service, which is available to those aged 11-19, allows students to speak to a nurse via text message or phone call.  From 18th January those using the service will be able to get advice and support on mental and physical health issues including sexual health by contacting 07937 947946. Click Here for More


Local NHS apprentice, 49, nominated for prestigious award after life changing illness

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A 49 year old apprentice at Worcestershire Health and Care NHS Trust who was forced to give up a career as a healthcare assistant after losing his sight has been shortlisted for a regional award.

Mark Abel, from Worcester, has been shortlisted in the Apprentice of the Year category in the Health Education West Midlands Apprenticeship Recognition Awards 2016 after being nominated by colleagues at the Elgar Unit in Worcester where he is an admin assistant. 

Click Here for More.

Ribbon cut on Evesham’s new x-ray facility 

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A new state of the art x-ray machine was officially unveiled at Evesham Community Hospital this week. The machine will significantly cut the time it takes to carry out x-rays, produce images and get results for those who attend one of the hospital’s outpatient or dental clinics, following a referral from a GP, or who attend its Minor Injury Unit. 

Sarah Dugan, Chief Executive of Worcestershire Health and Care NHS Trust which runs the hospital, cut the ribbon in the new x-ray department which has been refurbished to home the new machine.

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Trust supports charity for disabled children in Peru

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Worcestershire Health and Care NHS Trust is donating outgrown leg splints and boots to disabled children in one of the poorest areas in Peru.

Jill Gramann, Non-executive Director of the Trust, has been working with the charity, The Shalom Day Centre, for 10 years through her local church in Worcestershire. She was contacted by Reverend Patricia Blanchard who run's the charity and asked for donations of outgrown orthopaedic foot and leg splints and boots which give stability and support to children who attend a day centre in Lima. 

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NHS team nominated for Pride of Redditch award

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Worcestershire Health and Care NHS Trust’s Community Children’s Nursing Team and Home Support Team have been nominated for a Pride of Redditch 2015 award. 

The service which provides care to children with acute, complex and palliative care needs within Worcestershire were nominated for the award by a family whose son is cared for by them.  Special recognition was given to Karen Weston, Community Children’s Nursing Sister at the Alexandra Hospital in Redditch, who cared for the family’s son “as if he was her own”. 

Click Here For More.