Search Services

Reset search

Services A–Z

Occupational Therapy (Adaptations, Equipment & Housing)

  • Occupational Therapists (OTs) work with people with disabilities. Our aim is to help people live as independently as possible.

Contact details

You can refer yourself to the Community Occupational Therapy (Housing, Adaptations, and Specialist Equipment) Service by contacting 0300 123 7593 and follow the options to select your local Neighbourhood Team.

If you are already known to the Community Occupational Therapy team and wish to contact your Occupational Therapist, you can leave a message for them using the following numbers:

  • Redditch and Bromsgrove: 01527 488016
  • Malvern: 01684 612637
  • Wyre Forest: 01562 514620
  • Worcester and Wychavon: 01905 681655

For the OT Mobile Assessment Unit (a County wide service providing standard equipment installation of minor adaptations for ages 55 and over) phone: 01905 844 835 Monday – Friday 08:30 – 16:30.

About the service

Who is in the OT Team?

  • Qualified OTs – who have a Diploma or Degree in Occupational Therapy and are registered with the Health and Care Professionals Council
  • Technical Instructors and Therapy Assistants

The team works closely with colleagues in health, social care and housing.

Who we work with

Following a careful assessment of your needs we may recommend:

  • Equipment that may be supplied by the Integrated Community Equipment Service.
  • Minor adaptations such as rails which may be provided by Adult Social Care or your landlord and they are responsible for this.
  • Major adaptations such as stairlifts or showers. This work may involve applying for a Disabled Facilities Grant (DFG) which is means tested.

The time scales for all of the above will vary depending upon the demand on the services in your local area. Please be aware that completion of major adaptations can take several months and years in some areas.

When we are recommending adaptations to your home this work is usually completed in conjunction with your local council or Home Improvement Agency to ensure the most appropriate solutions are achieved to meet your needs. If you do not wish to seek or wait for DFG funding we may still be able to assist you by providing you with information, recommendations and advice.

About your appointment

Help us to help you

  • Please put your animals away before the OT comes in to your home.
  • Please do not smoke while the OT is visiting.
  • Please tell us of any changes in your circumstances e.g. contact details, hospital admission or appointments.

Your assessment

During your assessment we will chat with you about your medical condition or disability, how you manage at home and any difficulties you are having. We will keep a record of your information, which you can ask to see. For your assessment you may be invited to come to see us in one of our clinics. We will discuss your needs and agree a course of action with you.

We work with you and your family/carers to identify any areas of difficulty with daily living tasks – including washing, dressing, cooking, and getting on and off your bed, toilet and chair. We will then advise you on overcoming the difficulties you are having.

This advice may include:

  • Providing advice on how to do a task more easily.
  • Suggesting you use a piece of equipment to make a task easier.
  • Suggesting ways to adapt your home to help you live more independently.
  • Making referrals for housing adaptations where appropriate.
  • Providing advice on support networks in your area.
  • Providing information on your disability/medical condition.