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In January, a total of 105 patients failed to attend their appointments. If you're unable to attend, please let the team know so we can offer the appointment to someone else.

Sexual health clinics

Due to the ongoing situation regarding COVID-19 we have reviewed the way we provide our services. To help keep our patients and staff safe, are not currently offering walk-in clinics, instead all our sites are offering a telephone triage service, which if required will be followed by a telephone consultation. If a clinical need has been identified, you may then be invited to attend a face-to-face appointment.

Please note, while STI testing is available from WISH or your GP, you can order a DIY testing kit from SH:24 to your home, all instructions are provided. SH:24 is a free online sexual health service, delivered in partnership with the NHS. SH:24 make it easy for people to get tested for the most common sexually transmitted infections (STIs). They provide free test kits, information and advice - 24 hours a day. It is quick, discreet and completely confidential. Visit SH24.org.uk

Clinic triage contact information

Click the clinic name to view clinic location, building photos and directions in Google Maps.


Aconbury North (Worcestershire Royal Hospital) [opens in new window]

  • Address: Aconbury North, Worcester Royal Hospital Site, Newtown Road, Worcester, WR5 1JG
  • To arrange an appointment please ring triage line, call: 0300 123 1731 option 1 between 08.30 and 13.30 Monday, Wednesday and Friday (exclusive of bank holidays) and between 08.30 and 16:00 Tuesday and Thursday
  • Main reception line 0300 123 1731 option 2 between 08.30 and 13.30 Monday Wednesday and Friday (exclusive of bank holidays) and between 08.30 and 16:00 Tuesday and Thursday
  • Other enquiries: 0300 123 1731 (open Monday and Wednedays 08:30-18:00, Tuesday and Thursday 08:30 - 16:00, Friday 08:30 - 15:30)

Please note all services at Moor Street are currently closed.


Arrowside (located on the Alexandra Hospital site) [opens in new window]

Arrowside is currently undergoing building work, this may cause problems with the phone line, please note there is no answerphone facility.

  • Address: Arrowside, Alexandra Hospital Site Woodrow Drive, Redditch B98 7UB
  • Phone: 01527 516 398 (Monday 9:15-19:00, Wednesday, Thursday 9:15 – 16:00 and Friday 9:15 – 12:00)

Arrowside's phone number is changing on the 4th May to 01527 488 588

Smallwood House [opens in new window]

  • These clinics are now suspended and have been re-directed to Arrowside. Tel 01527 516398

Smallwood phone number is changing on the 4th May to 01527 488 588 (calls will be redirected to Arrowisde in Redditch)


Kidderminster Health Centre [opens in new window]

  • Address: Kidderminster Health Centre, Bromsgrove Street, Kidderminster, DY10 1PG
  • Phone: 01562 514 512. Monday - 9am to 2pm, Tuesday - 9am to 7pm, Wednesday - 9am to 2pm, Thursday - 9am to 7pm


Princess of Wales Community Hospital (POWCH) [opens in new window]

These clinics are now closed and have been suspended to Arrowside. Tel 01527 516398

POWCH phone number is changing on the 4th May to 01527 488 588 (calls will be redirected to Arrowisde in Redditch)


Droitwich Medical Centre [opens in new window]

  • Address: Droitwich Medical Centre, Droitwich, WR9 8RD
  • Booked appointments only via triage line


Evesham Sexual Health Clinic - Under 21s only [opens in new window]

  • Address: Evesham Medical Centre, Abby Lane, Evesham, WR11 4BS
  • Phone: 01905 681 673 (lines open Saturday 09:30am- 12:30pm.

We provide a Saturday service for young people  UNDER 21. These clinics are held at various sites throughout the County.

If you need advice or treatment, call the number above between 9:30am-12:30pm on Saturday to speak to a nurse. If needed, you will be invited to a face to face appointment.

Sexual Health Under 21

Under 21 Saturday Service (venues vary across the County)

APPOINTMENT ONLY, please don’t drop-in without an appointment

Telephone lines are open between 09:30 & 12:30pm on Saturdays. For appointments, please call: 01905 681673 (from all areas of Worcestershire)

You will have a telephone consultation and will be asked questions about your relationships. Please answer honestly so we can provide the most appropriate advice and support. You will be advised what to do next and directed towards a clinic if necessary.

Clinic locations

Venues and dates of under 21s clinics

April 16th Kidderminster Health Centre
April  23rd Aconbury Worcester
April 30th Arrowside Redditch
May 7th Aconbury Worcester
May 14th Kidderminster Health Centre & Evesham
May 21st Aconbury Worcester
May 28th Arrowside Redditch
June 04th Aconbury Worcester
June 11th Kidderminster Health Centre & Evesham
June 18th Aconbury Worcester
June 25th Arrowside Redditch
July 2nd Aconbury Worcester
July 9th Kidderminster Health Centre & Evesham
July 16th Aconbury Worcester
July 23rd Arrowside Redditch
July 30th Aconbury Worcester
August 6th Kidderminster Health Centre
August 13th Aconbury Worcester & Evesham
August 20th Arrowside Redditch
August 27th Aconbury Worcester
September 3rd Kidderminster Health Centre


Clinic FAQs

I am under 16 - do I have to tell my parents? 

No, everything you tell us remains confidential, unless you or someone else is at significant harm.  In this case we will let you know if we need to share information.

What will happen when I visit the service? 

You will complete a registration form if you are new to the service, wait in the waiting area and then when it is your turn you will be called by a nurse or doctor and taken into a clinic room.

Will you inform my GP if I visit the service? 

We do not inform GPs. If there is a requirement to contact a GP this would always be discussed with yourself first and consent gained.

What information will I need to share? 

We need to know basic information about you.  For example, which GP you are registered with, contact information and a password for your confidentiality.

This will be explained during your visit.  You will be asked personal questions about the reasons you’re attending during the consultation.

I have a disability, how can you help me? 

Do you need to know about accessibility?  Read our detailed guides on the AccessAble website. This shows you lots of details about the location of our sites and any facilities that may help to make you visit accessible for you.

Do you have a learning disability? Find out how we can help in our easy read guide. If you need help reading and/or writing reception staff will take you into a queit room to assist you. 

Sexual Health Outreach Team (for under 25yrs)

WiSH Sexual Health Outreach Nurses work with young people who cannot or are unable to access mainstream sexual health services. Find out more or make a professional referral.

Stay up to date with the team by following us on Instagram