Sexual health - Service update

Wednesday 8th December 2021 - Phone lines for Arrowside Sexual Health Clinic will close from midday today and re-open at 9:15 tomorrow.

Sexual health clinics

Due to the ongoing situation regarding COVID-19 we have reviewed the way we provide our services. To help keep our patients and staff safe, are not currently offering walk-in clinics, instead all our sites are offering a telephone triage service, which if required will be followed by a telephone consultation. If a clinical need has been identified, you may then be invited to attend a face-to-face appointment.

Clinic triage contact information

Click the clinic name to view clinic location, building photos and directions in Google Maps.


Aconbury North (Worcestershire Royal Hospital) [opens in new window]

  • Address: Aconbury North, Worcester Royal Hospital Site, Newtown Road, Worcester, WR5 1JG
  • Phone:  Triage line please call 0300 123 1731 option 1 between 8.30 and 13.30 Monday to Friday (exclusive of bank holidays)

    Main reception line 0300 123 1731 option 2 between 8.30 and 13.30 Monday to Friday (exclusive of bank holidays)

  • Other enquiries: 0300 123 1731 (open Mon-Weds 08:30-18:00, Thursday 08:30 - 16:30, Friday 08:30 - 15:30)

Please note all services at Moor Street are currently closed.


Arrowside (located on the Alexandra Hospital site) [opens in new window]

  • Address: Arrowside, Alexandra Hospital Site Woodrow Drive, Redditch B98 7UB
  • Phone: 01527 516 398 (Monday 9:15-19:00, Wednesday, Thursday 9:15 – 16:00 and Friday 9:15 – 12:00)

Smallwood House [opens in new window]

  • These clinics are now suspended and have been re-directed to Arrowside. Tel 01527 516398


Kidderminster Health Centre [opens in new window]

  • Address: Kidderminster Health Centre, Bromsgrove Street, Kidderminster, DY10 1PG
  • Phone: 01562 514 512 (Monday - Tuesday 9:00 – 19:00, Wednesday 9:00 – 14:00 and Thursday 9:00 – 19:00)


Princess of Wales Community Hospital (POWCH) [opens in new window]

These clinics are now closed and have been suspended to Arrowside. Tel 01527 516398


Droitwich Medical Centre [opens in new window]

  • Address: Droitwich Medical Centre, Droitwich, WR9 8RD
  • Booked appointments only via triage line


Evesham Sexual Health Clinic - Under 21s only [opens in new window]

  • Address: Evesham Medical Centre, Abby Lane, Evesham, WR11 4BS
  • Phone: 01905 681 673 (lines open Saturday 09:30am- 12:30pm.

We provide a Saturday service for young people  UNDER 21. These clinics are held at various sites throughout the County.

If you need advice or treatment, call the number above between 9:30am-12:30pm on Saturday to speak to a nurse. If needed, you will be invited to a face to face appointment.

Sexual Health Under 21

Under 21 Saturday Service (venues vary across the County)

APPOINTMENT ONLY, please don’t drop-in without an appointment

Telephone lines are open between 09:30 & 12:30pm on Saturdays. For appointments, please call: 01905 681673 (from all areas of Worcestershire)

You will have a telephone consultation and will be asked questions about your relationships. Please answer honestly so we can provide the most appropriate advice and support. You will be advised what to do next and directed towards a clinic if necessary.

Clinic locations

Venues and dates of under 21s clinics

  • October 30th - Kidderminster Health Centre
  • November 6th - Aconbury : Worcester
    & Evesham
  • November 13th - Arrowside Redditch
  • November 20th - Aconbury: Worcester
  • November 27th - Kidderminster Health Centre
  • December 4th - Aconbury : Worcester
    & Evesham
  • December 11th - Arrowside Redditch
  • December 18th - Aconbury: Worcester
  • December 25th - CLOSED


  • January 1st - CLOSED
  • January 8th - Arrowside Redditch
  • January15th - Aconbury: Worcester
  • January 22nd - Kidderminster Health Centre
  • January 29th - Aconbury : Worcester
  • Febryary 5th - Arrowside Redditch
    & Evesham
  • February 12th - Aconbury: Worcester
  • February 19th - Kidderminster Health Centre
  • February 26th - Aconbury: Worcester
  • March 5th - Arrowside Redditch
    & Evesham
  • March 12th - Aconbury: Worcester
  • March 19th - Kidderminster Health Centre
  • March 26th - Aconbury: Worcester
  • April 2nd - Arrowside Redditch
    & Evesham



Clinic FAQs

I am under 16 - do I have to tell my parents? 

No, everything you tell us remains confidential, unless you or someone else is at significant harm.  In this case we will let you know if we need to share information.

What will happen when I visit the service? 

You will complete a registration form if you are new to the service, wait in the waiting area and then when it is your turn you will be called by a nurse or doctor and taken into a clinic room.

Will you inform my GP if I visit the service? 

We do not inform GPs. If there is a requirement to contact a GP this would always be discussed with yourself first and consent gained.

What information will I need to share? 

We need to know basic information about you.  For example, which GP you are registered with, contact information and a password for your confidentiality.

This will be explained during your visit.  You will be asked personal questions about the reasons you’re attending during the consultation.

I have a disability, how can you help me? 

Do you need to know about accessibility?  Read our detailed guides on the AccessAble website. This shows you lots of details about the location of our sites and any facilities that may help to make you visit accessible for you.

Do you have a learning disability? Find out how we can help in our easy read guide. If you need help reading and/or writing reception staff will take you into a queit room to assist you. 

Sexual Health Outreach Team (for under 25yrs)

What services do you provide?

We provide contraception, screening and treatment of STIs. As well as advice and guidance around sexual health and relationships for up to 25 year olds.  

I’m under 16 – do I have to tell my parents / carers if I visit?

No, everything you talk to us about remains confidential.  On rare occasions we may have to tell somebody if we are concerned about your or someone else’s safety.

How do I arrange to see someone at your clinic?

You can arrange to see one of the team through your school health nurse, teacher, youth worker, social worker, family support worker, family nurse, CAMHS worker etc.

What will happen when I visit your service?

We will contact you and arrange a time and place to meet that’s convenient.  What happens during that visit very much depends on what you need.  We will discuss your sexual health and contraception needs. We will also talk about your relationships. If appropriate we’ll give you contraception. 

Can this be anonymous?

We encourage you to answer questions honestly. It is helpful if you do not remain anonymous. 

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