Confidentiality statement - Children and young people

Glossary of terms

• Consent = saying yes to treatment
• Confidentiality = keeping things private

Welcome

We’re here to help you feel healthy, happy, and safe. This leaflet explains:

• When you can say yes to treatment
• How we keep your information private
• What happens at appointments
• How we help keep you safe

Saying yes to treatment

You have the right to get help with your health and feelings.

Sometimes, you can say yes to treatment without a parent or carer—if you understand what it means.

This is called Gillick Competence (a big word for making your own health choices).

What is Gillick Competence?

Doctors and nurses check if you understand:

• What the treatment is
• Why you need it
• What might happen next

If you understand all this, you might be able to say yes on your own. They’ll always make sure you’re ready to decide.

Keeping things private

We keep your information safe. Doctors and nurses won’t tell anyone what you say, even your parents or carers, unless:

• You’re in danger
• You need help to stay safe

Then, they might need to tell someone to protect you.

Getting help 

You can come to us if:

• You’re feeling worried, sad, or unwell
• You have a problem you want help with

Our teams are friendly and here to listen. Sometimes, you might need more than one visit.

If another service can help more, we’ll explain everything. We will always encourage you to talk to your parents or carers too.

Your health record

We always write down what we talk about in your private health record.

• Only health workers or people with permission can see it.
• This keeps your information private and protected.

Keeping you safe

We always try to do what’s best for you

• We explain things clearly, so you understand
• Your parents or carers can ask questions anytime

Need help or have questions?

You can speak with the team who are involved in your care. If you don't have their details, you can find the team by searching our A-Z service directory.

If you're unhappy about any of the information included in this guidance or the care you have received,  let us know  so we can make things better for you and other patients we care for.

If you would like a printed copy of this information, please use the "Print this page" button below.