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Older Adult Hospital at Home Team - Worcestershire

  • Working together with patients, families, colleagues and the wider community for outstanding care which provides specialist mental health support to enable older people to live well and thrive.

  • Service Manager Lead: Margaret Shannon
  • Address: New Haven,  Princess of Wales Community Hospital Stourbridge Road, Bromsgrove, B61 0BB
  • Service hours: The service operates between the hours of 08:00-20:30, seven days a week including Bank Holidays. Out of hours, the 24-hour Mental Health Helpline is available if urgent support is required.

About our service

The Older Adult Hospital at Home Team provides an early referral service for Older Adult Community Mental Health Teams to support patients who are experiencing a mental health crisis, or to prevent a further deterioration of their mental health.

The team also works closely with the Older Adult Inpatient Wards to ensure that patients who could continue their treatment at home are identified, and an early discharge home is facilitated.

The service aims to empower and enable patients and their carers to take an active role in their treatment and mental health recovery.

There is no explicit time limit set for Hospital at Home Team support, however, evidence suggests that with support, most mental health crises resolve within a matter of weeks and often only days.

In the event of the patient being under the care of the Hospital at Home Team for 8 weeks, a professionals meeting is held to review the treatment plan with all involved in the patient's care. This helps to ensure a joined-up approach across the care pathway and places the patient at the centre of care and support provided. 

What we do

The Older Adult Hospital at Home Team works with patients during acute episodes of mental illness or mental disorder to provide an alternative to mental health hospital admission. The team also works with patients living with Dementia and their families during times of crisis or an increase in support needs.

Contact details

Service Lead: Margaret Shannon
Team Manager: Amelia Stephens

New Haven
Princess of Wales Community Hospital
Stourbridge Road
Bromsgrove
B61 0BB

Make a referral

This service does not accept self-referrals.

The service is accessed through the following secondary mental health services.

  • OAMH Duty and Triage Team
  • Mental Health Liaison
  • Crisis Team
  • Mental Health Inpatient Wards
  • Older Adult Community Mental Health Teams

Health and social care professionals can refer direct to the team by sending a referral form to the Hospital at Home Team email address