Sexual Health

The online booking service is suspended. Patients will be able to register online but there will be no appointments available this way until further notice.

Under 21 Saturday Service

We have a Saturday service for young people age UNDER 21. Clinics telephone lines will be open between 10:00am – 12:30pm on Saturdays.

Please call: 01905 681673 for further details.

You will have a telephone consultation and will be asked questions about your relationships. Please answer honestly so we can provide the most appropriate advice and support. You will be advised what to do next and directed towards a clinic if necessary.

Updated: 17/08/2020

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Clinics Timetable

Due to the ongoing situation regarding Covid-19 we have reviewed the way we provide our services. We are not currently offering walk-in clinics. Instead, all our sites, are offering telephone triage. This will be followed by a phone consultation when required.

During these initial conversations we’ll advise you what to do next and arrange an appointment at a suitable venue if necessary.

Christmas 2020 opening hours.pdf [pdf] 370KB

Clinic triage contact information:




Aconbury North,

Worcester Royal Hospital Site

Newtown Road, Worcester



Alexandra Hospital Site Woodrow Drive, Redditch

B98 7UB

Kidderminster Health Centre

Bromsgrove Street


DY10 1PG

01905 681645

Triage enquiry line open:

Mon-Fri 08:30 – 13.30

Other Enquiries: 0300 123 1731

Mon-Weds 08:30-18:00

Thursday 08:30 - 16:30

Friday 08:30 - 15:30

01527 516398

Phone lines are open:

Monday 9:15 – 19:00

Wednesday 9:15 – 16:00

Thursday 9:15 – 16:00

Friday 9:15 – 12:00

01562 514512

Phone lines are open:

Monday 9:00 – 19:00

Tuesday 9:00 – 19:00

Wednesday 9:00 – 14:00

Thursday 9:00 – 19:00

Friday – 9:00 – 14:00

WISH Outreach team are still seeing vulnerable people. Please see OUTREACH area of website for referral & contact details.

WISH services at the following locations are currently closed: For further information please contact an alternative clinic or visit:

We have a Saturday service for young people age UNDER 21. These clinics are held at various sites throughout the County. Clinics telephone lines will be open between 09:30am- 12:30pm on Saturdays. Please call: 01905 681 673 for further details. and you will be informed which clinic to attend following your telephone consultation.

Booking information


Booked appointments only via triage line.


Booked appointments only via triage line.


Booked appointments only via triage line.


Booked appointments only via triage line.

Moor Street

Currently closed.

WISH Charter

Together we provide friendly, non-judgemental, specialist services.  Supporting you to manage your sexual health. Log-on, call-us, drop-in. WiSH Charter

Click here for more information


Professionals information

The education & health promotion team

The sexual health promotion team have a wealth of experience supporting staff working with young and vulnerable people.  We help plan relationship & sexual health education curriculum for schools and colleges.  We provide staff training on topics relating to relationships and sexual heath to help fellow professionals cascade key messages with confidence. 

We can negotiate educational sessions directly to some particularly vulnerable people and students on occasion; however we don’t routinely offer classroom delivery to pupils.

The C-card scheme

The C-card scheme provides an opportunity for young people to get free condoms from trained staff.  This is to help young people keep safe and reduce teenage pregnancy and sexually transmitted infections.

Young people (up to and including 19 years of age) meet with a trained worker who discusses their relationship and when appropriate gives condoms. 

All staff have experience of working with young people and are trained before giving condoms. Everything remains confidential, unless (on rare occasions) someone is at significant harm or risk, then safeguarding guidelines will be followed.  

C-Card returns monitoring form Nov 2018 [doc] 54KB

CCard Guidance Oct 2020.pdf [pdf] 1MB


Outreach nurse service

WiSH sexual health nurses work with young people who cannot or are unable to access main stream sexual health services. There are six outreach nurses who work across Worcestershire. The specialist sexual health nurses can see young people in schools, homes, community settings or any appropriate venue to meet the needs of a young person. Referrals are accepted from professionals (School health nurses, teachers, midwives, police, CSE team etc…). Sexual health nurses offer one to one support for young people to offer information and guidance regarding contraception, sexually transmitted infections and safer sex. 

Referral criteria:

The service aims to improve access to nurse led level 1 and 2 sexual-health care. The service will be offered to high risk and vulnerable populations as well as those that are not able to access services due to learning, mental and physical disabilities. Services should be provided where clinically appropriate, and suitable alternative provision made otherwise.

Outreach Referral form NEW April- 2019 [doc] 168KB

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