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Service update: Amber cold-weather alert
Due to the Amber cold-weather alert and forecast snowfall, we may need to make changes to some appointments tomorrow. We will contact you directly if your appointment is affected.
If you cannot attend an appointment safely due to the weather, please contact the team or service providing your care during their usual operating hours.
Our Quality and Safety Standards
At Herefordshire and Worcestershire Health and Care NHS Trust, the quality and safety of your care are our highest priorities. There are national and local standards, policies and procedures to ensure you have the best possible outcomes and experience.
We adhere to the NHS Constitution for our standards and waiting times. We are inspected and regulated by national organisations who ensure we provide services to expected levels and meet our commitments within the National Health Service. We also take very seriously the feedback we get from patients and visitors and respond to concerns when they arise.
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NICE Guidelines
NICE Guidelines are evidence-based recommendations developed by independent committees, including professionals and lay members, and consulted on by stakeholders, click here to find out more.