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Crisis Assessment Suite

  • The Crisis Assessment Suite provides a more timely and efficient service for people across Worcestershire who are experiencing a mental health crisis.

  • Address: The Elgar Unit,  Newtown Rd, Worcester, WR5 1JG

About the service

Access to the suite is via professional referral only.

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Who can access the Crisis Assessment Suite?

  • It will be used for people experiencing a mental health crisis. Partner agencies will be able to refer people to the Crisis Assessment Suite in line with existing referral pathways where they can be assessed in a more appropriate environment to support their needs
  • It will be available to partner agencies wishing to refer people from across Worcestershire
  • People can be referred to the crisis assessment suite whether previously or currently known to mental health services or not

What are its operational times?

  • The Crisis Assessment Suite and the Crisis Resolution Team will be operational 24hrs a day, 365 days a year.

Make a referral

The referral pathways that currently exist will not change, so partner agencies will still be able to refer to the Crisis Assessment Suite either via the Single Point of Access (SPA) or by contacting the Crisis Resolution Team directly:

  • Crisis Resolution Team (24hrs a day): 01905 681 915
  • Single Point of Access number for GPs (9-5pm): 01905 681477