Communication

 

Communication bill of rights

Communication is an essential part of all our lives. It is plays a key role in almost everything we do. In fact it is a basic human right – for everyone. It is also at the core of human dignity.

Many people with learning disabilities face barriers to communication on a daily basis. It is essential that we consider whether communication is possible at all times and in all situations. Does the person with learning disabilities have:

  • a way to communicate
  • an opportunity to communicate
  • a reason to communicate

Remember communication is a really complex skill – a skill that many of us take for granted.

It is a two way process and needs at least two people – to send and receive information. There are many processes involved in both directions including the ability to understand information, and to respond appropriately.

This picture from the NALN blog shows a summary of the complex processes involved in the “Communication Chain”.

the communication chain diagram

Credit: https://nalnblog.wordpress.com/including-all-learners-slcn/

If there is a breakdown in one or more of these areas this can impact on effective communication. There may also be factors in the environment that cause a breakdown in communication.

Note this image is only a summary of the complex skills involved in speaking or listening to speech. It doesn’t reflect the wide range of methods of communication that we can use.

Communication can take many forms. It is far more than spoken words.

People with learning disabilities often depend on non-verbal skills and are heavily reliant on the person they are communicating with to interpret a range of behaviours as a means of communication. Some maybe really subtle behaviour, others may be more obvious and seen as “challenging behaviour”. In reality the “challenging behaviour” is actually a form of communication.

The person may be trying to tell you something but they have no other way to communicate this. Or they may be responding to a situation and you need to interpret what this response means.

Everyone is unique. Therefore all communication needs will be unique and require person centred support.

However there are some common barriers to communication to be aware of. People with learning disabilities may have difficulty:

  • Understanding information
  • Making themselves understood
  • Remembering information
  • Sequencing information
  • Making decisions
  • In social situations

A Speech and Language Therapist can help to identify the areas where communication is breaking down and why this might be happening.

We can offer support staff and family carers some general strategies and techniques that can become part of your “tool kit” for communication. We can also provide person centred advice such as a Communication Passport.

We are in the process of developing online resources and training. Please find below a few resources. We will be gradually adding to these.

Something2Say Resources

 

Total Communication

Total Communication

Total Communication

 

 Intensive Interaction

 Intensive Interaction

 

 AAC Overview

AAC Overview

 

 All Behaviour is Communication

All Behaviour is Communication

 

MRO

Means, Reasons, Opportunities

 

Functional Language

Functional Language

 

Objects of Reference

Objects of Reference

 

Using Photos and Symbols to Support Communication

Using Photos and Symbols to Support Communication

 

Using Sign to Support Communication

Using Sign to Support Communication

 

Using Now and Next

Using Now and Next

 

Using PECS to support communication

Using PECS to support communication

 

Using Comic Strip Conversations

Using Comic Strip Conversations

 

Using Social Stories to Support Communication

Using Social Stories to Support Communication

 

Visual Timetables

Visual Timetables

 

Communication Apps

Communication Apps

 

non-verbal

Communication Partner - Non-verbal

 

Verbal

Communication Partner - Verbal

 

Friendly

Communication-Friendly Environment

 

Communication Passports

Communication Passports

Modelling

Modelling

 

PBS

PBS (Positive Behavioural Support)

 

Sensory Referencing

Sensory Referencing

 

Anxiety and Communication

Anxiety and Communication

Scrapbooking

Scrapbooking

 

Understanding

understanding

Supporting Understanding resource pack

tips

Tips to Support Understanding

language

Language Processing

question mark

Blank's Levels of Questioning

information

Information Carrying Words

easier

Simplifying Language

attention

Attention Skills

listen

Listening Skills

 

 

Expression

expression

Expression

think

Pre-intentional Communication

scaffold

Scaffolding Conversations

language 

Emerging Language Skills

close

Conversation Closers

start

Conversation starters

echo

Echolalia

unclear

Unclear Speech Resource Pack

fluency

Fluency

 

mute

Selective Mutism

 

 

My Life

dementia

Dementia

internet

Internet Safety

transition

Supporting Transitions

choice

Choices

decision

Decision Boards

yes and no

Yes and No

 

Printable Templates

passport

Communication Passport

chat

Chat About Book

speech and language therapist

How Speech and Language Therapists can help with communication

resources

Communication resources that might help

profile

Developing an Expressive Profile

easy read

Easy Read Guide

calm

Things that help me feel calm

positives

Positives Record

confidence

Building Confidence

diary

Weekly Diary Services-Home

menu

Visual Activity menu

planner

Weekly Planner

feelings

When I feel X I can Y

 

moving home

Moving Home