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Trust recognised for consistent high performance

Herefordshire and Worcestershire Health and Care Trust has been recognised as one of the most ‘consistently high performing’ NHS organisations in the country.

The Trust is placed in Segment 1 in NHS England’s System Oversight Framework which puts organisations into 4 segments based on a range of performance indicators, including the quality of the services it provides, its finances and the overall level of support it requires from national bodies. Herefordshire and Worcestershire Health and Care NHS Trust is one of just two Trusts in the Midlands to be placed in Segment 1, meaning the organisation is deemed to be ‘consistently high performing’.

Sarah Dugan, Chief Executive at Herefordshire and Worcestershire Health and Care NHS Trust, said: “The NHS is subject to lots of different assessments and ratings and this one reflects a combination of quality, safety, productivity and financial performance. Being placed in Segment 1 means that based on a range of NHS England’s criteria and measurements, the Trust is ‘consistently high performing’ and this is testimony to the commitment, hard work and dedication of our staff who are really focussed on making a positive difference to our patients, families and to each other every day.

“Although we’re delighted that the Trust has been recognised in this way there are still areas that we are striving to improve. In addition we are very mindful of the increasing pressures across our local health and care system and are doing all we can to work with NHS and local authority partners to address the needs of our local communities.”

In addition to NHS England’s System Oversight Framework, Trusts are also given a rating by the independent regulator, the Care Quality Commission (CQC). Following its last inspection at the end of 2019, the Trust maintained an overall Good rating, with its Children’s Mental Health Service and Dental teams achieving Outstanding ratings.

Herefordshire and Worcestershire Health and Care NHS Trust is responsible for mental health services across both counties, providing services for children, adults and older people. In addition it runs the Community Hospitals in Worcestershire, alongside a range of community nursing and therapy teams, sexual health care and community dental services.

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