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0-19 Public Health Nursing Service - Worcestershire

  • We support families from pregnancy through childhood and the teenage years. Our service includes health visiting, school nursing, infant feeding and Smoke Free Homes.

About our service

We support all families with children and young people aged 0–19 who live in Worcestershire.   

We check children’s health and development at important stages as they grow. We help with feeding, parenting,  behaviour  and emotional wellbeing. We support families who may need extra help. We work to keep children safe. We also offer specialist support. This is when there are worries about health,  development  or family circumstances.  

Our service includes:

We all work together to help children and young people. We want them to stay healthy,  safe  and well in their everyday lives. Our support is friendly, easy to reach and based on what you need.  

Our team includes many different people who work together. These include;  

  • Health Visitors and School Nurses (Specialist Public Health Nurses)
  • Community Staff Nurses
  • Healthy Child Practitioners
  • Infant Feeding Specialists
  • Stop Smoking Support Workers
  • School Health Support Workers

We also have a Business Support team who help keep our service running smoothly.  

About our teams

Click the headings to view more information about our teams and how to access them.

Health visiting

We see babies and young children. We check how they are growing,  learning  and developing. We give advice on:

  • feeding
  • sleep
  • behaviour

We work with parents and other services to help families spot any extra needs early. 

School nursing 

We support children and young people aged 5–19 in schools and the local community. We help with: 

  • physical and emotional health
  • healthy lifestyles
  • long-term conditions
  • staying safe online.  

We also measure children’s height and weight. This happens in Reception and Year 6 for the National Child Measurement Programme. Find out more about School health screening - School Screener.

Our team also run the ChatHealth text service for young people. Find out more: ChatHealth | Children, Young People and Families.

Infant feeding support

 We help families with breastfeeding, formula  feeding  or mixed feeding. We offer simple, clear advice to help parents feel confident when feeding their baby.   

Smoke Free Homes

We help parents, carers and young people stop smoking. We do this by offering support and free Nicotine Replacement Therapy.  All our teams work with families, GPs,  schools  and partners. This is to make sure children get the right help at the right time.  

Contact the team

If you need advice or support for your child and it is not an emergency, you can contact us in a number of ways:

Telephone Advisory Service (TAS)

Our TAS line offers advice to parents and carers. Available Monday — Friday 9:00am — 1:00pm by calling 01905 520032.

Parentline

Text support for parents and carers. Available Monday to Friday, 9:00am — 5:00pm, by texting 07312 263547.

ChatHealth

Offers confidential health advice by text to young people aged 11-19 years old. Find out more: ChatHealth

For local team contact details, service-specific enquiries, or anything else, please visit the relevant service page for contact information.

If your child is seriously unwell or you need urgent medical help, call 999 or visit your nearest Emergency Department. For urgent advice that is not an emergency, contact NHS 111.

Information for parents and carers

Telephone Advisory Service (TAS)

If your child is 0-19 years old and you need advice on issues such as feeding, development or toileting, behaviour etc, you can contact our Telephone Advisory Service (TAS). The service is managed by members of the Health Visiting Team who can assist you with a variety of different worries and questions you have about your child.
  • Phone: 01905 520 032
  • Service hours: Monday — Friday 9:00am — 1:00pm

Alternatively, you can contact the team using our Parentline text service

  • Text: 07312 263547
  • Service hours: Monday – Friday 9:00am – 5pm

Infant Feeding 

If you have any questions about breastfeeding or would like more information at any stage, the team is available to help. They also provide antenatal “Feeding Your Baby” sessions to support you in preparing for feeding your baby before birth. To contact the Infant Feeding Team:

Smoke Free Homes (SFHs)

Smoke Free Homes (SFHs) offers free, one-to-one, non-judgemental stop smoking support for anyone living in Worcestershire who has a child or young person aged 0–19 years living with them. If you would like to find out more or receive support to quit smoking, Visit: 

School Nursing

Supporting children, young people and families with a wide range of health and wellbeing concerns, from emotional health and bullying to sexual health and healthy lifestyles.

 

Information for young people

We can support you with a wide range of worries or concerns, including: Smart phone icon

  • Bullying
  • Eating disorders
  • Bereavement/losing someone you love
  • Mental health problems including anxiety, depression, self-harm
  • Sleep problems
  • Sexual health and contraception 
If you are aged between 11-19 years old, text 07507331750 to speak to a member of our team. We are available 9:00am — 5:00pm, Monday - Friday.