Following an assessment of our community hospitals and mental health wards, we are delighted to have scored above the national average for each domain in the Patient-Led Assessments of the Care Environment (PLACE) assessment.
Each of our community hospitals were awarded 100% for cleanliness, along with our mental health inpatient sites and short-breaks all achieving above the national average.
Following the trend, at all sites inspected achieved above average in the privacy, dignity and wellbeing domain, with New Haven in Bromsgrove awarded 100%.
Carole Clive, Nurse Consultant Infection Prevention and Control said, "The results are a credit to clinical, housekeeping and catering teams as well as the wider Trust and reflect the importance that is placed on ensuring an appropriate environment and that patients are cared for with compassion and dignity in a clean, safe environment."
The Patient-Led Assessments of the Care Environment (PLACE) are an annual assessment of the non-clinical aspects of the patient environment, how it supports patients’ privacy and dignity, and its suitability for patients with specific needs e.g. disability or dementia.
The assessments involve local people (known as Patient Assessors) going into hospitals as part of teams to assess how the environment supports the provision of clinical care, assessing such things as privacy and dignity, food, cleanliness and general building maintenance and, more recently, the extent to which the environment is able to support the care of those with dementia.