Our Quality and Safety Standards

At Herefordshire and Worcestershire Health and Care NHS Trust, the quality and safety of your care are our highest priorities. There are national and local standards, policies and procedures to ensure you have the best possible outcomes and experience.

We adhere to the NHS Constitution for our standards and waiting times. We are inspected and regulated by national organisations who ensure we provide services to expected levels and meet our commitments within the National Health Service. We also take very seriously the feedback we get from patients and visitors and respond to concerns when they arise.

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Infection, prevention and control

The aim of the Infection Prevention and Control Service is to promote as safe an environment as possible for staff, patients and visitors in order that the risk of contamination and cross infection are kept to a minimum.

The Infection Prevention and Control Service is provided across the Worcestershire Health and Care Trust, GP Practices and Nursing Homes within Worcestershire and the commissioning element of NHS Worcestershire.

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