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Worcestershire Community Equipment Service

  • The Worcestershire Community Equipment Service (WCES) is central to the delivery of the prevention and wellbeing priorities of the ICS and develops its service in line with changing demand in social and health care. WCES provides equipment to support individuals to get home from hospital quickly, rehabilitate once home from hospital, stay home and avoid hospital admission, and increase their function and independence to live well whilst they are at home. WCES delivers the equipment within 24 hours of request if required to meet an urgent need and has adapted its working patterns to meet the time demands of discharge to assess and increased reablement activity. Clinical expertise within the service reviews and changes the type of equipment available to prescribers and offers advice, training and support to our clinical prescribing community to ensure best practice of selection and application of community equipment. Clinical experts scrutinise and assure on all requests for non-standard equipment to ensure only essential purchases of specialist items are made and equipment is re-used wherever possible. Working directly with clinical prescribers, from provider services in health and care across the county at place and neighbourhood level, WCES sources the best value equipment to meet clinical and functional need, considering quality, and re-use/recyclability. This facilitates patients with increasingly complex health and care needs to remain at home and be supported at home on discharge, having their equipment needs changed and updated as their conditions progress or changes to ensure the right equipment is in place at the right time to support the right care for the individual. WCES monitors the reason for equipment need from its clinical prescribers and the discharge pathway the equipment is required for if applicable, evidencing the increased demand for rapid access to specialist equipment to support system flow and get people home with the appropriate support. WCES provide standard equipment to clinical teams at their bases so it is ready to issue immediately to meet an individual need and have systems to restock and replenish that equipment frequently.

  • Service Manager Lead: Anna Evans
  • Service Contact: WHCNHS.CommunityEquipmentService@nhs.net
  • Address: Crown Lane, Wychbold, WR9 0BX
  • Reception phone number: 01527 869104
  • Service hours: 8:00am – 4:00pm

How to arrange a collection

Arrange a collection - Alternatively you can phone 01527 869104 to arrange a collection or, if you would prefer to return your equipment directly to us, items can be dropped off at our warehouse in Wychbold between 9:00- 15:00 Monday – Friday.  
Our address: Worcestershire Community Equipment Service, Crown Lane, Wychbold, Worcestershire, WR9 0BX

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