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Innovative new patient information boards introduced at Evesham Stroke unit
New patient information boards are transforming care for patients at Evesham Community Hospital’s Stroke Unit, run by Herefordshire and Worcestershire Health and Care NHS Trust.
Developed in partnership with therapy staff and the Trust’s Patient Experience, Participation and Engagement Team, the boards have been designed to share important information about the patient with the clinical team caring for them.
This ensures essential information, such as rehabilitation goals, transfer techniques, mobility and communication needs are followed and understood by all staff involved in a patient’s care.
Jonathan Hyam, Specialist Occupational Therapist at Worcestershire Stroke Rehabilitation Centre said: “Stroke rehabilitation often involves complex and highly individualised care. The new boards support a more joined-up approach, helping nursing, therapy, medical and support staff to work together more effectively and support patients in the best way they can.”
The boards also improve transparency for patients and their families. By clearly setting out therapy approaches, they help patients feel more involved in their own care and empowered in their recovery, while giving families reassurance that care is consistent across the team.
An additional feature is a QR code linking directly Care Opinion, which is a platform where patients and families can share feedback about their experiences at the Trust.
Gemma Artz, Director of Patient Experience, Digital and Innovation commented that Care Opinion makes it really easy for patients to share their experiences of Trust services in their own words.
She said: “It’s important people know they can tell their story and be heard. This kind of feedback helps us understand what’s working well and where we can improve, so we can keep building on the good work already happening at Evesham Community Hospital.”
Since their introduction, the information boards have been warmly welcomed by staff, patients and families. They represent a simple but effective approach that is already making a positive difference to stroke rehabilitation.
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For information on stroke care at the Trust and Care Opinion, please visit: www.hacw.nhs.uk