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0-19 Public Health Nursing Service - Worcestershire
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We support families from pregnancy through childhood and the teenage years. Our service includes health visiting, school nursing, infant feeding and Smoke Free Homes.
- About our service
- Information for parents and carers
- Information for young people
- SEND (Special Educational Needs and Disability)
About our service
We support all families with children and young people aged 0–19 who live in Worcestershire.
We check children’s health and development at important stages as they grow. We help with feeding, parenting, behaviour and emotional wellbeing. We support families who may need extra help. We work to keep children safe. We also offer specialist support. This is when there are worries about health, development or family circumstances.
Our service includes:
We all work together to help children and young people. We want them to stay healthy, safe and well in their everyday lives. Our support is friendly, easy to reach and based on what you need.
Our team includes many different people who work together. These include;
- Health Visitors and School Nurses (Specialist Public Health Nurses)
- Community Staff Nurses
- Healthy Child Practitioners
- Infant Feeding Specialists
- Stop Smoking Support Workers
- School Health Support Workers
We also have a Business Support team who help keep our service running smoothly.
About our teams
Click the headings to view more information about our teams and how to access them.
Health visiting
We see babies and young children. We check how they are growing, learning and developing. We give advice on:
- feeding
- sleep
- behaviour
We work with parents and other services to help families spot any extra needs early.
School nursing
We support children and young people aged 5–19 in schools and the local community. We help with:
- physical and emotional health
- healthy lifestyles
- long-term conditions
- staying safe online.
We also measure children’s height and weight. This happens in Reception and Year 6 for the National Child Measurement Programme. Find out more about School health screening - School Screener.
Our team also run the ChatHealth text service for young people. Find out more: ChatHealth | Children, Young People and Families.
We help families with breastfeeding, formula feeding or mixed feeding. We offer simple, clear advice to help parents feel confident when feeding their baby.
Smoke Free Homes
We help parents, carers and young people stop smoking. We do this by offering support and free Nicotine Replacement Therapy. All our teams work with families, GPs, schools and partners. This is to make sure children get the right help at the right time.
Information for parents and carers
Telephone Advisory Service (TAS)
If your child is 0-19 years old and you need advice on issues such as feeding, development or toileting, behaviour etc, you can contact our Telephone Advisory Service (TAS). The service is managed by members of the Health Visiting Team who can assist you with a variety of different worries and questions you have about your child.
- Phone: 01905 520 032
- Service hours: Monday — Friday 9:00am — 1:00pm
Alternatively, you can contact the team using our Parentline text service
- Text: 07312 263547
- Service hours: Monday – Friday 9:00am – 5pm
Infant Feeding
If you have any questions about breastfeeding or would like more information at any stage, the team is available to help. They also provide antenatal “Feeding Your Baby” sessions to support you in preparing for feeding your baby before birth. To contact the Infant Feeding Team:
- Email: WHCNHS.infantfeeding@nhs.net
- Phone: 01905 520 032
- Infant Feeding Service | Children, Young People and Families
Smoke Free Homes (SFHs)
Smoke Free Homes (SFHs) offers free, one-to-one, non-judgemental stop smoking support for anyone living in Worcestershire who has a child or young person aged 0–19 years living with them. If you would like to find out more or receive support to quit smoking, Visit:
School Nursing
Supporting children, young people and families with a wide range of health and wellbeing concerns, from emotional health and bullying to sexual health and healthy lifestyles.
Information for young people
We can support you with a wide range of worries or concerns, including: 
- Bullying
- Eating disorders
- Bereavement/losing someone you love
- Mental health problems including anxiety, depression, self-harm
- Sleep problems
- Sexual health and contraception
If you are aged between 11-19 years old, text 07507331750 to speak to a member of our team. We are available 9:00am — 5:00pm, Monday - Friday.
SEND (Special Educational Needs and Disability)
If you or someone you know needs support or information, you can look at the advice section on this website. You can also talk to the team who is supporting you.
- Urgent help and support in an emergency
- Support for children and young people with special educational needs and disability (SEND)
- Support available in Herefordshire while waiting for your appointment — Herefordshire and Worcestershire Integrated Care System
Children's occupational therapy webinars
Our Children’s Occupational Therapy team offers free online webinars for parents and carers, providing practical advice and strategies to support children and young people at home.
Choose the webinar that best matches your child’s needs:
- Making sense – for children with sensory sensitivities or difficulties affecting daily life. Book now.
- Skills for independence – practical ways to help children with additional needs develop everyday skills. Book here: Book now.
Moving and doing – for children who experience difficulties with coordination or everyday tasks such as dressing and using cutlery. Book now.
What to expect:
- Parent/carer-only sessions (children and young people should not attend)
- Approximately 1 hour long delivered via Microsoft Teams
- Opportunity to ask questions with an occupational therapist
- Presentation slides shared after the session
If you feel your child may need additional support after attending a webinar, contact our OT Advice Line on 0300 247 0017 Wednesday, 9am–12pm and Thursday, 1pm–4pm. For help with booking or joining a webinar, call 01562 514520.